2. Key policy insights

Croatia recovered strongly from the COVID-19 crisis, and output growth is now returning to the average rates of the late 2010s (Figure 2.1). In 2022, the surge in global prices and uncertainty, especially following Russia’s war of aggression on Ukraine slowed the recovery. However, robust tourism exports, fiscal support measures augmented by spending of the Recovery and Resilience Plan, and the boost to access to finance and external demand from Croatia’s integration in the euro and Schengen areas are supporting demand. Capacity limits, most notably for skilled workers in the labour market, are a growing barrier to expansion. These are contributing to rising wages and broadening inflation pressures, even as the headline rate abates from recent highs.

Looking ahead, robust growth is projected to be sustained by growing public investment spending, abating inflation, and the tight labour market and rising wages supporting households’ incomes. Integration into the euro area increases the importance of fiscal policy in managing demand pressures and acting promptly to balance the business cycle, while continuing to bring public debt down to below 60% of GDP. Improving the state’s spending effectiveness and tax mix would allow fiscal policy to be both prudent and to better support growth. Building fiscal buffers now is also important to prepare for the longer-term challenges, including reducing the economy’s emissions, improving the quality of the environment, and adapting to an ageing population and a changing climate.

GDP expanded by 6.2% in 2022, following the post-COVID-19 rebound of 13.1% in 2021 (Figure 2.1). Growth slowed abruptly in the second half of 2022, following the shocks from the surge in energy costs, and the rise in international supply disruptions and uncertainty following Russia’s war of aggression against Ukraine. The slowdown was moderated by the late and mild winter, which supported construction activity and private consumption. Croatia’s limited economic relations with Russia as well as Ukraine limited the direct impact of the war (Box 2.1). Growth picked up in the first half of 2023 as strong services exports – largely tourism – and the tight labour market supported incomes and a recovery in consumers’ spending. Construction and investment activity, with the rebuilding of housing following the 2020 earthquakes (Chapter 4) and the implementation of the Recovery and Resilience Plan projects (discussed below) have also supported growth. Overall, Croatia’s post-COVID-19 recovery takes GDP growth back to its 2015-19 trend, with output growth near the rates of its peers.

Government support measures have mitigated the impact of inflation on real disposable income (Box 2.2). The surge in consumer prices in 2022 led to the strongest fall in households’ real incomes since the deep recession in the early 2010s. Strengthened in September 2022 and extended in March 2023, support measures have reduced energy and some other basic food costs. Price subsidises, via price ceilings for certain consumption volumes, reduced prices or tax reductions, have made up most of the cost of these measures. In addition, there have been increases in transfers to minimum income, minimum pension and several other categories of social support recipients. These follow substantial policy measures to support household incomes during the COVID-19 crisis (Christl et al., 2021[1]). Avoiding any further extension of announced measures, and instead developing the social protection system to provide an adequate and responsive safety net (Chapter 4) would better ensure support for the households at greatest risk of hardship while preserving fiscal space.

The improving labour market has supported households’ incomes. Employment growth has averaged 2.5% annualised from the start of 2021 to mid-2023 (Figure 2.3). This, and the declining working-age population, brought the unemployment rate to near historic lows in early 2023 and the participation rate among those aged between 15 and 74 years reached 60%, the highest rate on record. Rising numbers of immigrant workers have helped address labour shortages. Nevertheless, the number of positions advertised or open vacancies point to a tightening labour market. Nominal wages have increased. The national accounts measure of the wage rate increased by 7.5% in 2022 compared with 2021, while the statutory minimum wage rate was increased by 10.3% in 2022, and by 12% in 2023.

Job creation has varied across sectors and regions. Employment has risen in many sectors, with tourism-related and business services struggling to fill vacancies. Employment growth has been strongest in regions such as Zagreb and along the coast, and weaker in the interior and east, such as Slavonia, thus accentuating existing regional inequalities. The youth unemployment rate has declined less than the overall rate. It only partly recovered following the COVID-19 crisis and has been broadly stable near 18% since late 2021, several percentage points above the rates in most euro-area and OECD countries.

Strengthening exports of goods and services have contributed to GDP growth in recent years. In 2022, exports of both goods and services were above the historic highs of 2019 in real terms. Contributory factors include robust demand in other EU economies and for Croatia’s less technologically advanced manufactures, plus Croatia’s lower exposure to the disruptions in global supply chains than of many Central and Eastern European economies (CEE). Meanwhile, the increased cost of energy imports widened the trade deficit and pushed the current account into deficit in 2022. In most years Croatia runs a goods trade deficit, which is only partly offset by a surplus on services trade, about 70% of which is tourism. The increased inflows of European Union grants, notably from the NextGeneration EU facility, have supported the current account.

Inflation surged in in 2022, by more than in most OECD countries but by less than in many of Croatia’s peers in Central and Eastern Europe (Figure 2.5). Harmonised consumer price inflation peaked at 13.0% in November 2022, the highest rate since the 2000s, led by energy prices. With the latter having retreated headline inflation has been abating very gradually; as of August 2023 it was 8.5%. However, price pressures broadened over this period, with many non-energy prices, notably of food and services items, rising fast, lifting some measures of underlying inflation above the headline rate. For example, prices were up by 20.4% for hotels and other accommodation and by 12.9% for food and beverages in July 2023 from a year earlier. The relatively strong increases in food and heating prices particularly harm the well-being of poorer households due to the higher share of their incomes spent on such items (Figure 2.5, Panel F).

Inflation expectations of businesses across different sectors and of consumers progressively retreated from their peaks of 2022 but remain well above levels associated with low and stable inflation (Figure 2.5, Panel D). The retreat of industrial businesses’ inflation expectations has been more pronounced than of services businesses’ expectations, reflecting the falls in many international industrial input prices on the one hand, and rising wage and food costs and demand pressures in services on the other. While the price level in Croatia is similar to many of its peers (Figure 2.5, Panel E), swiftly restoring price stability will be key to maintain the country’s competitiveness for foreign investment and export production, and to support real incomes.

The episode of high inflation coincided with Croatia shifting to the euro for everyday transactions on 1 January 2023. Consumer surveys report a perception that retailers have used the currency change to round prices higher. This is despite requirements that prices be displayed in both currencies until the end of 2023, rules on the rounding of prices, and increased inspections for compliance with pricing rules. An analysis of detailed price data by the European Central Bank and the Croatian National Bank found evidence only of moderate price increases in some service sectors that could be linked to euro adoption. The analysis estimated that the currency changeover added 0.4 percentage points to overall inflation (Falagiarda et al., 2023[4]). This is consistent with the experience of other countries that joined the euro area earlier on (e.g., (Mastrobuoni, 2004[5])).

Croatia’s banks appear to be in sound shape prudentially. Their liquidity coverage ratio increased to 229% in March 2023 compared with 164% on average in the European Union and with 199.3% in March 2022 in Croatia (EBA, 2023[6]). Overall, banks appear reasonably well protected from spillovers due to bank failures elsewhere. There have been no significant consequences from the failure of some US or European banks in early 2023 (ECB, 2023[7]). Banks’ profitability has been relatively high, with returns on equity of 4.5% in in March 2023 almost double the EU average for the same period (ECB, 2023[8]). The ratio of non-performing loans to total loans decreased from 5.7% at the end of 2021 to 4.1% in March 2023 – though still above the EU average of 2.5% at the end of 2022 (Figure 2.6, Panel C). Despite these healthy indicators, a close watch is needed on the financial sector, in particular the quality of new lending, and the spillover risks in the event of further difficulties in banks elsewhere.

Integration into the euro area has had various implications for the banking sector (Croatian National Bank, 2023[9]). The switch to the euro entailed an estimated short-term loss of 20% of banks’ total profits, through reduced foreign-exchange transactions and fees and lower interest income, along with one-off transition costs. Meanwhile, there are reduced foreign exchange risks and lower costs from regulatory requirements. Before the switch to the euro, about half of Croatian bank deposits and loans were denominated in euros and subject to currency risks. Adopting the euro has freed EUR 5 billion of foreign exchange currency buffers, and EUR 4.5 billion of liquidity – as the minimum reserve requirement protecting against currency risks has declined from 9% to 1%, supporting liquidity (Figure 2.6, Panel D).

To support capital reserves, the Croatian National Bank will increase the countercyclical buffer rate to 1.0% from 31 December 2023 and to 1.5% from 20 June 2024, following an increase from 0.0% to 0.5% in March 2023. It motivated these increases by the upturn in the financial cycle, with increasing lending for mortgages and to non-financial corporations, mostly reflecting rising property prices and operating expenses for businesses (Croatian National Bank, 2023[9]). As financial institutions generally have surplus capital, the central bank does not expect this adjustment to significantly affect the costs and availability of bank credit. In other respects, Croatia is less exposed than other countries to current financial sector risks. Among the relatively few households that have mortgages, 34% were at variable rates in December 2022. Among new mortgages, 6.6% had variable interest rates in December 2022, compared to the euro-area average of 25.4%. To maintain financial stability, ongoing monitoring and precautionary policy actions, such as adjusting risk weights on certainty types of lending, can ensure that banks maintain the quality of their lending and other assets as they manage their increased liquidity.

The budget balance shifted to an unexpected surplus in 2022 of 0.4% of GDP, following the substantial deficits of the COVID-19 period (Figure 2.7). Stronger-than-expected activity and price growth bolstered revenues. Spending fell short of plans, most notably for public investment, which fell by 6.8% from 2021 in nominal terms, to 3.8% of GDP, although this remains above the average of OECD countries relative to GDP. After accounting for the business cycle, the 2022 surplus represented a modest tightening in fiscal policy (Figure 2.7).

The government’s 2023 Stability Programme projects the budget shifting back to deficits from 2023, representing a fiscal stimulus (Figure 2.7 and Table 2.1). The widening reflects, in part, increases in personal income tax thresholds and credits, and increased tax allowances for business cost deductions. Slower growth in activity and abating inflation are also slowing revenue growth. A temporary extra profits tax, at a rate of 33% applied to large companies with profits at least 20% above recent years’ average, is likely to support revenues in 2023. Social spending is projected to increase markedly in 2023 in some areas, notably pensions as the number of recipients and pension rates increase and reductions introduced in the early 2010s are unwound, but also maternity and family benefits and support services for the disabled. Increases in wage and intermediate costs (e.g., costs of medicine and energy for government operations) are also projected to raise spending. Capital expenditures are projected to increase, also supporting demand, although these are largely financed through European grants, limiting their impact on the budget balance.

In 2024, the government plans to widen the budget deficit, before reducing it in 2025. Revenue growth is projected to slow with slower growth in activity and prices, and with tax and social contribution rate cuts valued at 0.5% of GDP (discussed below and Box 2.4). Expenditures will be supported by increased public sector salaries and social spending, including pensions, by increased investment spending under the Recovery and Resilience Plan, and by the delivery of defence equipment. The government plans to partly finance this increased spending by drawing some of its allocation of credits in the EU Recovery and Resilience Facility. The scheduled termination of the energy support measures in late 2023 and early 2024 will reduce some spending pressures.

Tighter euro-area monetary policy is feeding through only partially. Indeed, in the interbank money market, one of the key transmission channels of monetary policy to the real economy, the increase in interest rates has been lessened by limited turnover, as banks’ high liquidity reduces their use of the market. Even so, interest rates have risen on loans to businesses and households and banks have tightened their lending conditions, contributing to slowing lending growth (Figure 2.7). Yields on long-term government bonds have increased by less than elsewhere in the euro area following the tightening in monetary policy, as spreads narrowed following the confirmation in June 2022 that Croatia would join the euro area (Box 2.5). Croatia’s sovereign debt rating is two or three steps above investment grade, depending on the rating agency, and agencies’ outlook has been stable since they upgraded their ratings in mid-2022. The ECB’s quantitative tightening policies do not affect the country directly, as it was outside the euro system before 2023 so was not included in the purchase programmes.

The government’s plans for widening budget deficits and the temporarily slower, albeit improving, transmission of tighter euro-area monetary policy to Croatia’s economy suggest that growth in demand may continue to outpace growth of the economy’s capacity for some time. This will accentuate capacity constraints and price and wage pressures. Given current projections of inflation remaining above target, maintaining the budget near 2022’s surplus rather than providing a fiscal stimulus would better support macroeconomic stability, sustain growth and reduce inflation pressures. Such a counter-cyclical fiscal stance need not entail lower spending on productivity-enhancing or social policy goals. Transfers and subsidies that are poorly targeted or that encourage inefficient consumption, such as fossil fuel price subsidies, can be cut while protecting spending that expands productive capacity and supports inclusiveness, such as in education and skills, infrastructure, and in public service delivery. If revenue outperforms projections, these funds can repay debts and build fiscal buffers.

Output growth is projected to remain at robust rates, having rebuilt in the first half of 2023 after the slowdown thein the second half of 2022. Annual growth is projected to be 3.0% in 2023, and 2.4% in 2024 (Table 2.2). Rising growth in consumer spending is expected to support growth, with ongoing wage increases and jobs growth expected to outpace inflation to support households’ real disposable incomes. Improved global supply conditions and the large share of imports in domestic consumption are expected to reduce the pass-through of rising wages into consumer price inflation. Government spending, including energy price support measures, will support demand in 2023, adding to price pressures. Croatia’s integration in the euro and Schengen areas at the start of 2023 and higher disbursement by the government of European funds are expected to bolster investment and exports, adding to demand and to pressures on capacity, especially in construction.

However, continued inflationary pressures and narrowing spare capacity are projected to partially counter improving demand so as to slow output growth. Inflation is projected to abate only gradually from current high rates. While the retreat in energy and some other international prices subtract from inflationary pressures, ongoing large increases in wholesale prices in many sectors and rising wages and limited spare capacity in some service sectors are expected to slow the disinflation process. The expiry of energy support measures, scheduled for October 2023 and April 2024, will temporarily lift headline inflation.

Risks to this outlook remain pronounced with both downside risks and the challenge of managing upside surprises. In the short term, high inflation is a key source of risks. If inflation in Croatia remains above the euro-area average, or if inflation across the euro-area stays above the policy target, sharper policy responses will be needed, by fiscal policy in Croatia in the former case and by euro-area monetary policy in the latter. This could lead to a more abrupt downturn. The adjustment of global financial markets and economies to higher interest rates also brings negative risks to external demand. A renewed surge in energy prices and disruption in energy supply among trading partners, especially if the 2023/24 winter is exceptionally cold or long, would extend inflationary pressures, and weaken competitiveness, external demand and public finances. In the medium term, the potential boost to investment and demand from integration into the euro and Schengen areas bring risks of low-quality investments and lending, and greater price pressures. This would require responsive macroeconomic management, especially from fiscal and macroprudential policy, to ensure that demand growth remains sustainable and raises the economy's productive capacity. Conversely, integration could bring an extended period of stronger-than-expected growth. Into the longer term, the potential disruptions from a changing climate present significant risks, as infrastructure and other physical investments could be made redundant or production and demand patterns could shift markedly. Adaptation policies will reduce these risks. Table 2.3 presents some risks that could lead to major changes to the longer-term outlook.

Croatia’s fiscal stance is its major tool of macroeconomic stabilisation, especially now that it is a full member of the euro area. It was highly responsive to the COVID-19 crisis, with a large deficit in 2020 progressively unwound in 2021 and 2022 to support the economy through the crisis and sustain the recovery. In earlier years it was less consistently counter cyclical (Figure 2.7, Panel B). Improving automatic stabilisers can improve the responsiveness of fiscal policy to the economic cycle (World Bank, 2020[11]). Revenue and social protection reforms can improve automatic stabilisers. For example, improving the targeting of social protection, as current efforts to better identify households in need and to strengthen the guaranteed minimum income, work in this direction (Chapter 4). They will better support incomes and spending through downturns, and reduce overall social spending as employment recovers. Ensuring that any future reforms to personal income tax rates maintain their progressivity would similarly help to stabilise households’ disposable income through the economic cycle. Designing policy responses to exceptional shocks so as that they cease once conditions pass thresholds, such as energy prices falling below a prescribed level, would ensure that exceptional measures remain in place only temporarily. Some OECD countries, such as Ireland, have found this approach effective (OECD, 2022[12]).

Croatia’s medium-term fiscal stance is guided by European fiscal rules and institutions, which are currently being reassessed (discussed in the 2023 OECD Economic Survey of the European Union). The new framework is expected to still require Croatia to establish a credible medium-term path to reduce the debt-to-GDP ratio below 60% of GDP. It is expected that medium-term expenditure rules will be required to guide that path, accounting for long-term expenditure pressures, including those relating to ageing and to reducing greenhouse gas emissions and adapting to climate change. Croatia is developing the institutions that help achieve these fiscal goals. The 2021 Budget Act raises the role of a medium-term perspective on Croatia’s budgeting. Institutions such as the Fiscal Policy Commission will have a permanent staff from 2023. These institutions can strengthen the design, implementation and sustainability of the government budget and track compliance with fiscal rules (Box 2.6).

The public debt ratio fell below 70% of GDP in 2022, its lowest level since the protracted recession of the early 2010s although still higher than many of Croatia’s peers (Figure 2.8). The rebound in activity and surge in prices since the COVID-19 crisis, adding to the low interest rates of recent years, have dramatically reduced Croatia’s public debt-to-GDP ratio, as in many OECD countries. These factors are projected to be temporary, as inflation abates and output growth moderates in the coming years. Achieving the government’s medium-term fiscal plans will enable Croatia to reduce and maintain the public debt ratio to the Maastricht objective of less than 60% of GDP in the coming years. This would support Croatia’s sovereign debt rating, reducing the cost of financing for both the public budget and private investors, and would build a buffer to finance responses to future shocks or contingent liabilities.

Further reducing the public debt-to-GDP ratio will require maintaining primary budget surpluses, while fully implementing the government’s current reform programme (Figure 2.9). For instance, maintaining the average primary budget surplus near 1% of GDP and then near 0.5% from 2040 would stabilise the public debt ratio near 55% of GDP. Extending the reform and investment programme, as recommended in this Survey, and achieving primary budget surpluses averaging 1.0% of GDP is likely to see improvements in financial markets’ risk assessment of Croatian debt and a narrowing in interest rate spreads on government debt, and would enable the public debt-to-GDP ratio to fall further. Conversely, in a negative scenario with reforms stalling, smaller primary budget surpluses, and a modest widening of spreads on Croatia’s bonds, the public debt ratio would rise above 100% of GDP. The reforms recommended in this Survey would generate fiscal savings, which can be used to sustain a larger budget surplus or to lower Croatia’s overall tax burden (Box 2.7).

The longer-term fiscal pressure from population ageing is expected to be contained under current policies, although the projections may under-estimate these pressures. The total costs of population ageing, including costs for pension, health and long-term care will rise slightly to 22.2% of GDP in 2030 and then gradually decline under current policies, according to the European Commission’s most recent Ageing Report exercise (European Commission, 2021[16]), despite the increasing retiree population and rising care costs. Figure 2.9, inter alia, illustrates the effect on the ratio of public debt to GDP if the primary balance reflects no absorption of the change in the projected fiscal cost of ageing from its level in 2024. The decline largely reflects projected falls in the fiscal costs of pensions, as more retirees transition into the self-funded regime (Chapter 4), more than offsetting rising health and long-term care costs. Disability pension payments, currently predominantly awarded to Croatia's war veterans, are expected to decline by 1.2 percentage points of GDP by 2070. Improvements in the coverage ratio (the number of pensioners relative to the population aged over 65) will also reduce public pension spending, as more retirees accumulate sufficient pension savings to fund their retirements, and as women’s official retirement age is aligned with men’s by 2030. The projections also assume that the benefit ratio will decline, despite existing challenges of low incomes and poverty among the elderly. Improving incentives for workers to work to the official retirement age would further improve the retirement incomes and reduce the fiscal cost of pensions into the longer term. Pressures to support retirees’ incomes suggest that the fiscal costs of ageing may be substantially higher than these projections, especially if there is little progress in increasing employment among older adults (Chapter 4).

Public spending relative to GDP is similar to European OECD countries, but higher than in most of Croatia’s peers or other countries near Croatia’s level of income per capita (Figure 2.10). The resources allocated to the more growth-supporting broad categories of spending, such as public investment and education, are comparable to the average of OECD countries. Important shares of spending are in areas where spending cannot be readily adjusted, such as personnel expenses, interest payments or various welfare transfers, restricting the extent to which public finances can respond to changing conditions or priorities.

Public spending reviews can be an effective tool to reallocate resources to areas that best support a government’s objectives. Croatia has developed experience in spending reviews first through a comprehensive review in the mid-2010s, followed by sector-specific reviews. Incorporating such reviews regularly and early in the annual budget cycle can help budgets reallocate funding. Spending reviews can be more effective when they engage with expertise in the parts of government responsible for spending and implementing programmes, including line ministries, agencies and sub-national governments. A specialised unit in a central finance agency, such as the Ministry of Finance, working collaboratively with delivery bodies to assess and improve spending could be an effective approach, given the diffused responsibilities and the thin spread of technical and analytical capacity.

Croatia has accessed substantial volumes of European Union funds relative to its GDP over the past decades and they have made up a larger share of overall public investment spending than in most other EU countries (Figure 2.11, Panel A). The funds have enabled Croatia to accelerate its reconstruction, and achieve a quality of infrastructure and public policies and programmes comparable to many OECD countries. The importance of European support in funding public investment and reform programmes can lead the priorities agreed at European level to dominate Croatia’s development agenda. While these priorities broadly tally with the reform objectives needed for Croatia’s further development, there is a need to fine-tune with nationally-driven initiatives. In light of this, developing greater national capacity to fund investments and implement the national reform programme would help Croatia to address a broader range of the constraints to its growth, complementing European Union resources.

In the current European funds programming period, Croatia is among the leading countries in accessing its Recovery and Resilience Facility grants (Box 2.8). This is a marked improvement from previous EU funds programme periods, when Croatia’s absorption rate lagged other EU countries (Figure 2.11, Panel B). To improve disbursement, it has developed ministries and bodies dedicated to managing and implementing European funds. Still, challenges remain. The fall in nominal investment spending in 2022, despite the increased funds available and investment projects’ rising costs, is an example of the impact of such disbursement challenges. Drawing on the effective practices supporting implementation of the Recovery and Resilience Programme to better prepare and track projects and improve coordination between the different levels of government, could raise the disbursement rate of Croatia’s total public investment.

A wide distribution of decision and implementation responsibilities across central government ministries, and between central and subnational government is often cited as a barrier to the delivery of public goods and services and as a source of regulatory complexity. The overall number of subnational governments (21 countries and 556 towns and municipalities), their average size or the number with very small populations is comparable to many OECD countries. However, the allocation of responsibilities and resources appears to create barriers to delivering quality public goods and services and for approving investments, as many are devolved to subnational governments with differing approaches and service quality. For example, differences in social support can be great between the several larger cities, led by Zagreb, and other localities, while different regulatory approaches in different municipalities can add to investors’ challenges.

Effective allocation of responsibilities across layers of government entails balancing localised expertise and accountability with the efficiency of scale and coordination (OECD, 2019[17]). Legislation in 2015 provided for voluntary mergers of local governments but it was not accompanied by financial incentives and its use has been limited. Croatia adopted a Public Administration Development Strategy 2015-2020 that encourages inter-municipal co-operation but without supporting this with funding or an institutional framework. Cooperation is most common among larger local governments on strategic planning to attract economic development, and in joint ownership of municipal companies and service delivery agencies. Investments in the Recovery and Resilience Plan will develop a digital platform for monitoring the capacity of subnational governments, to assess their capacity to meet their public goods and service delivery responsibilities, and with the goal of encouraging greater joint service provision. Other investments will expand subnational governments’ access to information via new digital platforms. Developing support in the central government for subnational governments’ digitalisation, for example by creating standard platforms, can also help achieve higher quality and more consistent digitalisation of public goods and services across Croatia. Building bodies and practices, such as regular conferences of different agencies engaged on a particular topic, supported by a secretariat, could help different government bodies to better collaborate. Longer-term, a broad review of the responsibilities and resources of the different levels of government could improve their allocation and delivery.

Local governments rely on transfers from the central government for part of their budgets. The planned 2024 tax reforms (Box 2.4) will increase subnational governments’ fiscal autonomy. At the same time, Croatia is improving its approach to these transfers and the Recovery and Resilience Plan investments will provide additional data to better inform these transfers. Croatia could draw on Italy’s experience with fiscal equalisation mechanisms to adjust grants to subnational government for differences in the cost of service delivery and needs, for example for remoter or poorer areas. The mechanism assesses the cost of delivering particular public services, the actual costs incurred, and the needs and capacity of each government body to provide those services.

Strengthening public procurement and public investment management would improve spending efficiency and disbursement rates. Public procurement spending is slightly above the average of OECD countries, at 13.2% of GDP in 2021 (Ministry of Economy and Sustainable Development, 2021[18]). Croatia has been improving many aspects of its public investment management, for example by expanding the role of cost-benefit analysis in informing selection and design of projects ranging from entrepreneurial zones, to wastewater treatment investments, and to a new energy efficiency renovation financing model (OECD, 2019[19]; World Bank, 2019[20]; European Commission, 2021[21]). Investments in its Recovery and Resilience Plan will expand the use of digital platforms to support more efficient and responsive public procurement by some agencies. Still, challenges in investment management and procurement have contributed to delays in starting priority projects, such as the reconstruction works following the 2020 earthquakes. Much procurement, especially for non-standard purchases, is fragmented across the different agencies and levels of government responsible for spending. While the large role of European funds greatly expands the range of investments Croatia can finance, their implementation can complicate procurement, for example by adding uncertainty over when funds will be available and by adding additional verification requirements.

Croatia is seeking to better use public procurement to support policy goals such as achieving a greener and more innovative economy, at the same time as it targets the still-significant corruption risks (Chapter 3). The Recovery and Resilience Plan includes measures to improve procurement. It is consolidating into one specialised agency more public procurement, including for non-standard purchases. This is a welcome step. Currently this agency is mostly engaged in bulk procurement of standardised goods and services for the public sector. Experience in OECD countries suggests that this approach can develop the expertise to engage in more sophisticated procurement processes. These agencies are able to assess bids on more sophisticated grounds than on simply the lowest cost criterion. This can help achieve the government’s broader goals. By having a better overview of all the government’s purchases, it is able to give the market more information about future demand, and work with suppliers on improving the goods and services they supply.

Delivering quality, timely and cost-effective public goods, services and investments requires having sufficient public servants with the necessary technical skills in place. Overall, Croatia has a similar number of public servants relative to its population and its overall workforce as most OECD countries (Figure 2.13, Panel A). They are on average more educated than their private sector counterparts – over half of workers have completed tertiary education, compared with 20% in the private sector – although this share lags many OECD countries. Nonetheless, shortages of skills are often identified as a barrier to delivering public goods and services or implementing reforms. Efforts to digitalise the public sector in particular have been slowed by shortages of advanced IT skills. The relatively large number of different public bodies is likely to spread staff skills thinly. Rather than general increases in staff numbers and wage rates, ensuring that staff are in the positions where their skills can be best used, and ensuring that specialised skills are rewarded competitively, can help Croatia better use its public sector resources.

The wage bill is higher as a share of GDP than in many OECD countries, but in the central government public servants receive less than their private sector counterparts for equivalent skills (Figure 2.10, Panel B; Figure 2.13, Panel B). Private employers who can offer better wages and other working conditions, especially for workers with specialised skills, can attract workers from the public sector. For example, the large taxpayer office established in the 2010s has had difficulties retaining staff skilled in functions such as audit, due to uncompetitive pay (World Bank, 2020[22]). The government and social partners have agreed to substantial increases in public servants’ nominal pay rates in 2022, 2023 and 2024. An overall review of the public service pay system is underway. Future reforms should seek to ensure that pay rates are competitive with the private sector for specialised skills, while ensuring that workers’ performance is also comparable and that pay rates do not distort the overall labour market or incentives within the public sector.

Filling staffing gaps while containing the wage bill is likely to require a mix of improved, more agile and competitive public servant recruitment and staff allocation. Reforms are underway with a focus on digitalising and standardising public administration recruitment processes, and focusing selection more on candidates’ competencies rather than their knowledge of administrative law. A recalibration of pay rates and the introduction of performance-based pay rewards can improve the competitiveness of public service careers in the job market. Deeper reforms are being prepared, which can re-allocate existing staff to fill gaps. Croatia could make greater use of temporary staff to meet short-term needs, while ensuring that rules are in place so as that temporary staff do not become a parallel cadre of staff.

Ensuring that senior positions are filled by technical and managerial experts can support public sector effectiveness, help retain and motivate capable staff and build the public’s confidence in the public sector by countering concerns over politicisation (Koprić, 2019[23]). In most smaller OECD countries, political appointments extend to the second level of the public sector hierarchy. Experience across OECD countries suggests that in a context such as Croatia, a hybrid appointment process where the political decision-maker selects candidates from a shortlist prepared by an independent body, with a focus on technical and managerial skills, can balance political responsiveness with operational needs. Appointing senior officials under performance agreements, including measurable and realistic outcome or output indicators, and supported by 360⁰ reviews, can support a focus on results and professionalism (OECD, 2019[24]; OECD, 2021[25]).

Overall, Croatia collects a slightly smaller share of GDP through taxes and social contributions than most OECD countries (Figure 2.14). Indirect taxes generate a larger share of total revenues than in most OECD countries, reflecting the relatively high rate, while income taxes and property taxes make up relatively modest shares, reflecting rates that are near or below the averages of OECD and European countries in most situations (Table 2.5) (Eurostat, 2023[26]). This follows cuts in rates over recent years. The government is planning a package of further reductions in tax and contribution rates in 2024, worth up to 0.5% of GDP (Box 2.4).

Croatia currently applies low recurrent taxes to property values. As discussed in Chapter 4, these taxes are among the most economically efficient. Progressively introducing a general recurrent tax on property values, supported by digital tools to keep property valuations up-to-date, while ensuring arrangements are in place for asset-rich but vulnerable households, can support government revenues and encourage property owners to put dwellings to their full use.

Reviewing and reducing tax expenditures and tax-free exemptions on certain income sources would broaden the tax base, which would allow the more distortionary tax rates to be reduced. Tax exemptions, tax-free allowances and reduced rates distort investments and business decisions. A prime example is a flat fee applied to tourism accommodation income, rather than applying the standard income tax system. This encourages owners to let out their properties as a source of supplementary income, discouraging the development of hotels or other larger facilities that would be better positioned to lengthen the tourism season into more of the year. Further, tourism tax receipts are allocated to tourism boards, rather than contributing to general revenue. Similarly, not taxing tips or bonus payments below relatively generous thresholds, which will be raised in 2024 under planned reforms (Box 2.4), weakens the tax base and workers’ retirement savings and incomes, and distorts how employers pay workers. Undertaking a comprehensive review of existing tax expenditures and assessing their fiscal costs relative to their economic benefits can drive reform. Tax expenditures may also be more effective if they are designed and implemented by one expert agency, rather than fragmented through different, at times competing, agencies.

Some indicators of tax compliance are positive, including relatively small outstanding arrears and VAT collection gap. However, undeclared business activity is sizeable (Box 2.9). Business surveys report concerns with tax compliance burdens, with the time to prepare and pay taxes well above most OECD countries. This is partly due to the many parafiscal fees (i.e. fees for a specific purpose), which are progressively being consolidated, removed, or their payment simplified through digitalisation and other procedural reforms. It is also due to low digitalisation of the tax administration; an issue also being progressively addressed by reforms of the tax administration over the past decade and by investments and reforms in the Recovery and Resilience Plan. By reducing the cost of compliance, and improving monitoring of activity, digitalisation is likely to reduce undeclared activity, and to reduce formal businesses’ recourse to professional tax advisors. Improvements to the tax administration accelerated with the European Union membership process and have been given a further boost by the Recovery and Resilience Plan investments. Many measures have focused on modernising the administration’s physical and digital infrastructure, and on developing specialised capacities, such as for large taxpayers or streamlining the VAT system. Future reforms could seek to simplify processes and to develop greater management and resource autonomy, combined with a robust monitoring framework to assess taxation authorities’ effectiveness at improving compliance while easing compliance burdens (World Bank, 2020[22]). Developing a stronger tax administration culture that seeks to support taxpayers in complying would raise tax morale and payments. This approach could motivate tax authorities to, for example, simplify tax forms.

Croatia’s greenhouse gas (GHG) emissions peaked in 2008 but substantial further reductions are needed to reach the country’s GHG reduction goals (Figure 2.16, Panel A). Its 2019 National Energy and Climate Plan and Low-Carbon Development Strategy commits to reducing emissions covered by the EU Emission Trading Scheme (ETS) by 43% in 2030 compared to 2005 (e.g. emissions from electricity and heat generation, large business in energy-intensive industry sectors and aviation within the EU), and by 7% for emissions not covered by the EU ETS (e.g. fossil-fuelled cars or heating systems burning fossil fuels directly at home) (Ministry of Environment and Energy, 2019[27]; Ministry of Economy and Sustainable Development, 2021[28]). For 2050, Croatia currently envisages to cut GHG emissions by at least 57% and up to 73% compared to 1990 levels. Since this plan was prepared, EU-level targets have been revised to envisage cutting total GHG emissions by 55% – up from 40% – in 2030 compared to 1990 levels. This implies that larger emission reduction targets will be needed for Croatia to meet EU-level targets.

Reducing emissions while achieving economic convergence will require deeper decoupling of economic activity from GHG emissions. Croatia generates fewer emissions per capita than most OECD countries, largely reflecting lower levels of activity (Figure 2.16, Panel B). In recent years its economy has reduced emissions relative to output but remains more emission intensive than most OECD countries (Figure 2.16, Panel C).

Cutting emissions from energy use will be key, as they account for about two-thirds of total emissions (Figure 2.17, Panel A). Transport accounts for the plurality of emissions from energy use and one-quarter of total emissions (Figure 2.17, Panel B). Energy industries – for example the burning of gas or coal to produce electricity – contribute only 15% of overall emissions. While still sizeable, this share is small compared to OECD countries, reflecting Croatia’s reliance on energy imports, including electricity produced from a jointly-owned nuclear generator located in Slovenia, and a high share of renewable generation. Energy used in buildings – for example burning fuels at home for heating and cooking – produces about 14% of total emissions. The 2021 Low-Carbon Development Strategy sets out paths for reducing GHG emissions from electricity and heat generation by between 49.7% and 53.3% by 2030 and by between 61.0% and 93.3% by 2050.

Improving Croatia’s environmental tax mix can help to cut GHG emissions. Pricing emissions can encourage cost-effective emission cuts especially for the about two-thirds of emissions not covered by the EU-ETS, as most are severely under-priced. Croatia’s revenues from environmental taxes in 2020 at 3.9% of GDP were high compared to 1.3% on average in Central and Eastern European (CEE) countries (OECD, 2023, forthcoming[29]). However, taxes on pollution are relatively low. Meanwhile, Croatia subsidises fossil fuels albeit less than most CEE countries. For example, fossil-fuel subsidies were approximately 1.4% of GDP in 2021 versus 8.7% in Bulgaria. Subsidies apply in the agriculture, forestry and fishing, electricity, gas, steam and air conditioning, transportation and storage, and mining and quarrying sectors, and include reduced VAT rates, excise duty exemptions and reimbursements, and energy tax relief (European Commission, 2022[30]). This suggests that, overall, Croatia’s tax system imposes relatively high emission prices for at least some emission sources, but various policy measures weaken price signals. The EU Emission Trading Scheme-2 will apply to road transport and building from 2027-28, expanding emission pricing. In the meantime, and complementing these measures, more emission cuts may be achieved by assuring that emissions from all sources are priced at the same unit price per emission, whether gas for heating or diesel for transport. This could be achieved by assuring that emissions in all sectors and from all sources are priced at a harmonised rate by expanding the coverage of fossil fuel taxes and cutting subsidies, ensuring that tax rates achieve a price floor so that all emissions cost at least a minimum price, leaving higher-priced emissions unaffected.

Higher emission prices will raise living costs, especially for poorer households. analysis for several OECD countries shows that additional revenues generated from introducing a minimum price floor would be more than enough to fund income transfers that offset higher living costs for low-income households, and to support additional investments to reduce emission intensity (OECD, 2023[31]).

Croatia’s reliance on passenger road transport and its relatively old vehicle fleet contribute to a relatively high share of emissions from transport. Most passenger transport is done on road; in 2020, about 96% of passenger kilometres travelled in Croatia were by car or bus, compared to 93% in the EU on average (European Commission, 2022[32]). Croatia has a relatively old vehicle fleet. About 63% of passenger cars – a higher share compared to other EU countries – are at least 10 years old (Figure 2.18, Panel A). Continued reliance on fossil-fuelled cars also contributes to poor air quality, which in Croatia – despite improvements – remains worse than in most OECD countries (Figure 2.18, Panel B) (European Environment Agency, 2021[33]).

Making transport alternatives including public and active transport more attractive than car transport, subject to project selection and design being informed by robust environmental cost-benefit analysis (OECD, 2018[34]), will help cut transport emissions. Public transport’s share of passenger traffic has declined over recent decades and is lower than in most EU OECD countries. Croatia’s train services in 2019 ranked 87th out of 141 countries in terms of efficiency in the World Economic Forum’s Global Economy Index, and spending on rail infrastructure in recent years as a share of GDP has been less than the OECD average. The Recovery and Resilience Plan’s allocation of EUR 728.7 million for sustainable transport, including low emission public transport and improving data and user information systems, and EUR 228 million to upgrade and digitalise Croatia’s railway networks, are welcome.

Overall uptake of low or no-emission vehicles has been lagging other EU countries. In 2021, about 3% of newly registered passenger cars in Croatia were zero emission vehicles, compared to a 9% EU average (European Commission, 2022[32]). Various measures will boost uptake (European Commission, 2019[35]). Croatia will be subject to the EU-wide ban on the sale of non-e-fuel combustion engine cars from 2035 onwards. Uptake of electric cars has been supported with purchase subsidies of up to EUR 10 000 (ACEA, 2022[36]). Croatia’s Recovery and Resilience Plan aims to extend financial incentives for the purchase of 2000 low or zero emission vehicles, equivalent to about 0.1% of Croatia’s passenger vehicle fleet in 2021 (European Commission, 2022[32]). These sizeable subsidies tend to mostly benefit high income households – as the purchase price of low-emission cars is usually substantially higher than for conventional vehicles (Borenstein and Davis, 2016[37]). Ending direct grants and instead subsidising zero-emission vehicle purchase loans for lower income households, similar to a scheme in Scotland, could address financial constraints by overcoming low emission vehicles’ high upfront costs and lower running costs, while mobilising more private funding and limiting the costs for public finances (ICCT, 2020[38]).

Croatia is investing through its Recovery and Resilience Plan in 1 300 charging stations. This is a step towards achieving the European Union’s Alternative Fuel Infrastructure Directive recommendation of one charger per ten vehicles. The EU will require buildings with more than 10 units to install private charging stations. Complementing these incentives and investments with tighter restrictions of higher-emission vehicles – for example through emission-free zones in cities where other transport modes are readily available – could encourage buyers to switch to zero emission vehicles. For example, Amsterdam, Oslo, Paris, Rome, London and Milan are gradually limiting access for higher emission cars (ICCT, 2020[38]).

Producing more energy from renewable sources and containing energy consumption can cut emissions while making Croatia less dependent on energy imports. Croatia already relies more on renewable energy than many OECD countries (Figure 2.19). The 2021 Low Carbon Development Strategy aims to further increase the share of renewable energy sources in gross direct energy consumption from about 30% in 2021 to 36.6% in 2030 and between 53% and 65% by 2050, mostly by expanding hydropower, solar photovoltaics, and wind in generating electricity (Ministry of Environment and Energy, 2019[27]; Ministry of Economy and Sustainable Development, 2021[28]). Untapped potential from renewable sources exists especially in coastal and island regions (European Commission, 2021[39]). A feed-in tariff scheme (i.e. a fixed price for renewable electricity) was discontinued in 2016 and replaced with a feed-in-premia scheme (i.e. a mark-up on the market price) in 2022. The shift is welcome as premia schemes allows investors to recover their investments in renewable energies while limiting fiscal costs if electricity prices are low.

Scaling up renewable energy generation requires substantial investments in the electricity grid. The Recovery and Resilience Plan’s investments of EUR 418 million (0.6% of GDP) to upgrade Croatia’s electricity grid and to expand capacity for geothermal energy for district heating are steps in the right direction, but are likely to be modest compared with needs (European Commission, 2021[39]). The Energy Efficiency Programme for the Decarbonisation of the Energy Sector, which will improve the energy efficiency of central heating systems, will help too. Uncertainty about property rights, the legacy of multiple cadastres, cumbersome spatial planning and regulatory arrangements slow development of renewable energy infrastructure; Chapter 3 discusses how to facilitate investments by reducing regulatory burdens, including from spatial planning. Croatia’s substantial nuclear energy capacity can maintain base and balancing capacity for the rising share of renewable sources (OECD/NEA, 2012[40]; NEA, 2019[41]). Croatia plans to further improve electricity interconnections with other countries, which will add balancing capacity (European Commission, 2019[35]). Croatia also plans to deploy smart meters which, combined with dynamic pricing, can provide incentives for electricity customers to shift demand to periods when supply is more plentiful (IEA, 2021[42]).

Improving energy efficiency and the use of renewable energy in housing – by producing renewable energy directly at home and by electrifying energy use – can contribute to cutting overall emissions. Croatia’s Recovery and Resilience Plan allocates EUR 790 million (1.1% of GDP) to support building renovations, aiming to renovate 3% of buildings annually by 2030, and the energy crisis responses packages introduced in 2022 and 2023 supplement these funds (Box 2.2). This builds on the Long-term Strategy for Mobilising Investment in the Renovation of the National Building Stock (2020), and investments in seismic safety complements these renovations (BPIE, 2022[43]). Ensuring that repairs and reconstruction of buildings damaged by the 2020 earthquakes improve their energy efficiency, and transitioning heating and cooling systems to renewable energy sources can accelerate energy savings.

Combining financial support with gradually tightening energy efficiency standards and improved access to information can encourage owners to renovate. EU plans foresee stricter minimum energy efficiency standards from 2033. Croatia plans for a one-stop shop for energy and seismic renovations to better inform people about building renovations and to lighten the administrative process. Previous financial support programmes offered grants to encourage renovations (ODYSSEE-MURE, 2021[44]). Energy efficiency-improving renovations are often cost efficient, but their high up-front costs may deter owners. Greater financial support may be needed to meet future minimum standards. Publicly subsidised loans that are repaid through utility bills, rather than providing grants, can address high up-front costs, leverage more private capital and limit fiscal costs (Economidou, Todeschi and Bertoldi, 2019[45]). They can particularly promote renovations in multi-owner buildings, where agreeing on renovations may be easier if upfront costs of renovations are financed by future energy savings (Castellazzi, Bertoldi and Economidou, 2017[46]).

Croatia plans to reduce the high share of emissions from waste. Waste contributed 8% of total GHG emissions in Croatia in 2020, compared to about 3% in OECD countries on average. Emissions from waste in Croatia are also higher per capita than in OECD countries (Figure 2.20, Panel A). Croatia processes less municipal waste per capita than most OECD countries. However, rather than producing less waste, this reflects a large share of waste that remains untreated.

Despite substantial improvements in waste management in recent years, recycling rates lag other EU countries (European Commission, 2022[47]), and there are reports that irregular and substandard landfills continue to operate. For example, in February 2023 the European Commission charged Croatia for failing to comply with its obligations under the Waste Framework Directive over its continued use of an illegal landfill site in Bilijane Donje (European Commission, 2023[48]). Chapter 3 discusses how improving the governance of state-owned enterprises can improve their performance, including those engaged in waste collection.

Better waste management will require large investments, for example to modernise recycling and waste treatment infrastructure (European Commission, 2021[39]). Measures included in Croatia’s Recovery and Resilience Plan on improving water and waste management amount to EUR 860 million (1.4% of 2022 GDP), including investment for recycling facilities and waste sorting centres, are welcome. The plan also includes reforms to promote recycling and reduce landfill by improving responsibilities of producers for waste management and promoting pay-as-you-throw schemes.

While economic damages from climate-related events have so far been modest in Croatia (Figure 2.21, Panel A) these are likely to increase, directly impacting businesses and households and adding contingent risks to Croatia’s public finances and banking system. As a Mediterranean country with an extended coastline, Croatia is particularly exposed, although the impact will differ across regions (Republic of Croatia, 2020[49]; Ministry of Environment and Energy, 2017[50]). Under a scenario of global emissions moderately exceeding the Paris Agreement’s targets, average annual temperatures in Croatia are expected to increase by 1 to 1.2 degrees in 2040 and by up to 2 degrees in 2070. Under a scenario of higher global emissions, average annual temperatures are expected to rise by up to 2.9 degrees. Besides rising temperatures, climate change is likely to change precipitation and seasonal patterns. Extreme weather events such as forest fires, heat waves and floods, are also likely to become more frequent and severe (Republic of Croatia, 2020[49]). For example, deaths from heat waves in southern Europe will likely be 10-to-40 times higher by 2050 than in the period before 2010 (Naumann et al., 2020[51])

Helping people and businesses to adapt to the changing climate and investing in protective and resilient infrastructure can reduce exposure and limit damages. Analysis by the Croatian National Bank suggests that more frequent extreme weather events may adversely affect a range of economic variables from industrial production to inflation, for example by destroying infrastructure or raising energy costs (Škrinjarić, 2023[52]). The Strategy for Adaptation to Climate Change, with a perspective on Croatia’s needs to 2070, focuses on eight key sectors and two cross-sectoral areas (spatial planning and development, and risk management), however most of its measures are described in general terms. The Recovery and Resilience Plan provides for investments in protective structures for floods, upgrades to the water network, and water metering to reduce losses and improve efficiency (European Commission, 2021[39]). Incorporating adaptation concerns into infrastructure projects can improve resilience to climate change. However, adaptive measures are often costly. Requiring project design and procurement to account for adaptation needs would help (OECD, 2018[53]).

Expanding private insurance coverage for climate-related and seismic events can encourage households and businesses to limit exposure and invest in reducing risks if the right regulatory parameters and incentives are in place (Škrinjarić, 2023[52]) (Scholer and Schuermans, 2022[54]). It can also reduce the contingent liability for the government and raise the involvement of private finance. Insurance coverage for weather and climate related extreme events in Croatia has been low compared to OECD countries (Figure 2.21, Panel B). Promoting private insurance, for example by extending mandatory property insurance to cover more climate- and earthquake related risks, would cover more losses but may raise premiums. Providing a public backstop for losses borne by insurance providers can limit uncertainty, and thus costs, for private insurance and help ensure that policies are financially viable. Setting a maximum compensation for damages above a threshold can limit fiscal exposure (OECD, 2021[55]). Direct insurance subsidies for vulnerable households may also be warranted, while monitoring competition in the insurance market is crucial to assure that risk premia remain competitive (OECD, 2021[56]).

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