Paraguay

Paraguay continues to improve in terms of shaping an inclusive digital economy and society. The country has made efforts to enhance digital access for all. Internet users, active mobile broadband and fixed broadband subscriptions increased in the last decade. Paraguay rose in the E-Government Development Index from 0.47 in 2008 to 0.53 in 2018, which is below the Latin America and the Caribbean (LAC) average (0.65) and the Organisation for Economic Co-operation and Development (OECD) average (0.82). The index measures national administrations’ willingness and capacity to use information and communications technology (ICT) to deliver public services.

The country is below the LAC average in most of the digital innovation metrics, including R&D expenditures and the share of ICT service imports. However, high-technology exports as a percentage of total manufacturing exports stagnated at around 9.7% between 2008 and 2018, above the LAC average (8.6%). Finally, the UNCTAD B2C E-commerce Index increased between 2015 (43.8) and 2019 (50.5) and is just below the LAC average (51.5).

The National Development Plan: Paraguay 2030 and the National Digital Agenda (DA) are the main reference documents for the development and digital policies of the country. The DA aims to achieve digital transformation through three axes: digital inclusion and ICT use, advancement of digital government, and innovation. Digital transformation policies link directly to the development plan’s three overarching goals: poverty reduction and social development, inclusive economic growth, and deeper inclusion in the international economy.

Key activities include implementation of Law No. 6207/18, which created the Ministry of Information and Communication Technologies (MITIC). MITIC is the technical entity responsible for the formulation and implementation of public sector ICT plans and projects. It is also the administrative authority responsible for both the social and education aspects of the inclusion, innovation and implementation of technologies. Actions mainly focus on transparency, citizen participation, user rights protection and cybersecurity. MITIC emphasises the importance of the administration of communication infrastructure and the promotion of interoperability of public sector systems. To mitigate the impact of the coronavirus (Covid-19), MITIC is co-ordinating with digital service providers to offer free online access to the Ministry of Public Health and Social Welfare and World Health Organization websites. Users can also call the General Directorate of Health Surveillance for free. MITIC also introduced a digital telemedicine tool for citizens to access information, upload data and communicate with healthcare professionals (CAF, 2020).

In terms of international co-operation, Paraguay receives support from the Inter-American Development Bank to implement the DA. The DA has a six-year implementation plan, which will promote the competitiveness of the economy and the quality of public services to citizens and businesses. Country-level objectives include reducing the transactional costs of access to public services and increasing broadband by extending connectivity and improving quality of services. Paraguay is part of the Better than Cash Alliance, along with Colombia, Mexico, Peru and other countries around the world. The partnership of governments, companies and international organisations aims to accelerate the transition from cash to digital payment to reduce poverty and drive inclusive growth.

Paraguay also collaborates with the European Union (EU) through the EU-Mercosur Association Agreement. In the context of this agreement, Mercosur countries will seek to increase co-operation in digital economy and innovative research. Paraguay also forms part of the Open Government Partnership along with over 70 other countries. The 2018-20 action plan focuses on promoting digitalisation and reducing the digital divide.

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