Foreword

In the era of digital transformation, a mature digital government is essential for a responsive and inclusive public sector that meets the evolving needs of users, while ensuring equal access and treatment for all. The fast-paced adoption of digital technologies in the public sector demands robust governance arrangements that balance opportunities and risks.

Digital government is a core policy priority for the Government of Romania, as underlined by the recent creation of the Authority for the Digitalization of Romania. Established in 2020, the Authority is responsible for steering the digital transformation, including digital government. Romania needs to ensure that its public sector can use digital tools and data to manage internal operations and processes that result in more coherent, human-centric operations and services.

The Digital Government Review of Romania assesses the state of digital government in Romania and provides policy recommendations in four areas:

  • Governance of digital transformation

  • Digital capabilities and talent

  • Data-driven public sector

  • Design and delivery of public services in the digital age.

The Review builds on the provisions of the OECD Recommendations on Digital Government Strategies (2014), on Enhancing Access to and Sharing of Data (2021), and on the Governance of Digital identity (2023), as well as on the OECD Digital Government Policy Framework. The completion of the Review involved the participation of the Authority for the Digitalization of Romania, the General Secretariat of the Government and 16 other public sector institutions.

The policy recommendations presented in this Review are based on a thorough analysis of existing strategies, policies, and initiatives on digital government and their implementation. They aim to inform government decisions to improve digital government maturity in Romania and support the achievement of broader policy goals.

OECD Digital Government Reviews help policymakers guide strategic decisions on the use of digital technologies and data to support a sustainable, responsible, and inclusive digital transformation of the public sector.

This Review is published under the responsibility of the Secretary-General of the OECD. The opinions expressed and the arguments employed herein do not necessarily reflect the official views of OECD member countries.

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