Acronyms and glossary

APEC

Asia-Pacific Economic Cooperation

B2B

Business to business

FDI

Foreign direct investment

FTA

Free trade agreement

GPA

Government procurement agreement

GVC

Global value chain

ICT

Information and communications technology

IoT

Internet of things

IPR

Intellectual property rights

IPTV

Internet Protocol Television

IT

Information technology

KIBS

Knowledge-intensive business services

KLEMS

EU project analysing capital (K), labour (L), energy (E), materials (M) and service (S) inputs on a detailed activity level

MNE

Multinational enterprise

MSMEs

Medium small and micro-enterprises

OTT

“Over the top”; an OTT service involves content, a service or an application that is provided to the end user over the open Internet

PSA

Personal services automation

SMEs

Small and medium sized enterprises

TFP

Total factor productivity