Creating an innovation-ready public sector workforce in Chile

This chapter takes stock of the efforts underway in Chile’s public sector to build innovation capabilities in the public sector and charts a way forward. Public sector innovation involves different areas that have complex interrelations. As such, fostering innovation requires developing parallel and complementary approaches by different actors. In this sense, this section suggests a path forward for three of the institutions that play a major role in public sector innovation: the Laboratorio de Gobierno, whose mandate is to foster public sector innovation capabilities across government the National Civil Service Directorate, for its central role in the recruitment, development and management of civil servants and all public leaders and managers in the Chilean civil service, who are central to implementing change and unleashing the potential of innovators.