Aligning Chile's digital government framework with national ambitions and objectives

This chapter provides an in-depth look at the institutional context and governance framework of digital government in Chile, mapping the existing roles and responsibilities, the existing policy levers, co-ordination mechanisms and legal framework. Based on this analysis and drawing on the conclusions of the benchmarking exercise developed in Chapter 1, it provides specific policy recommendations to strengthen the government of Chile’s ability to steer the digital transformation of the public sector through reinforced governance of digital government. The chapter suggests two alternative options for a reinforced digital government institutional set-up to achieve more sustainable results in the long term. The chapter lays out the potential strengths and weaknesses of each scenario and outlines an implementation roadmap for these recommendations.