Strategy and vision for leveraging new technologies in tax administrations

Disruptive technologies are reshaping the economy by creating new products, services and business models. At the same time the internet, portal solutions, social media, mobile platforms, cloud computing and Big Data technologies are creating new opportunities for citizens, they are challenging the way tax administrations go about their work. Adapting to this new environment requires tax administrations to establish a culture that is more strongly data-driven and intelligence-led.