Emerging use of ICTS in the public sector, civil society and business in Morocco

ICTs can be an important lever to Open Government creating innovative opportunities to increase participation and transparency. Morocco is currently implementing its e-government strategy and aims to increase the use of ICTs for the public sector. This chapter looks at the contribution to Open Government objectives of the growing use of e-government tools. It contains an overview and assessment of the policy and institutional framework for the use of ICTs for Open Government vis-à-vis OECD best practices. The state of art of digital citizenship and social media use in Morocco are explored, as well as the potential role that Morocco’s ICT business sector can play. Further, Morocco’s use of ICTs to better tailor the delivery of public services and enhance their transparency is assessed. A series of proposals and recommendations in service of a better ICT use for Open Government concludes the chapter.