Investing in the future by acquiring, building and retaining talent in the Dominican public administration

This chapter reviews the Dominican workforce capacity and capability. In many OECD countries, competency management has become a key strategic HRM instrument and a vehicle for organisational and cultural change. Having employees with the right capabilities is essential for organisations to get work done to the required quality level and to improve their results, remaining viable through innovation and the capacity to adapt in a changing world. The recruitment process is a highly visible symbol of public service values. Firmly established merit-based recruitment and selection practices based on fairness, objectivity and transparency enable governments to inject new skills into the public administration and contribute to workforce agility, ensuring that the civil service is staffed by competent and efficient employees. Centrally managed training and development programmes aimed at current and potential future leaders are also receiving a great deal of attention in OECD countries and are increasingly linked to other HRM processes.