E-procurement: Implementing a strong IT environment to support IMSS' procurement activities

This chapter describes the current IT environment of the Mexican Institute of Social Security (IMSS). It focuses on the IT supply management system and e-procurement systems used by IMSS. It also discusses recent system integration efforts in the organisation and remaining opportunities to increase the efficiency of the procurement function through higher information management. The slow uptake of e-procurement is also addressed, describing the need to build awareness and capacity within its supply base.