Increasing efficiency and fairness in the solicitation and contract award process of IMSS

This chapter assesses the fairness and efficiency in the solicitation process of the Mexican Institute of Social Security (IMSS), notably as it relates to the evaluation of proposals received and the timing of award of contracts. It also discusses how IMSS’ interface with the bidders could be strengthened when answering questions on the tendering documentation and by providing individual verbal debriefings.