Achieving better procurement results through sound sourcing methods

This chapter describes positive consolidation initiatives implemented by the State’s Employees’ Social Security and Social Services Institute’s (ISSSTE). Inversely, it also describes how the lack of communication and impact assessments limit these initiatives’ benefits and how consolidation opportunities remain unexploited. The level of competition achieved in ISSSTE’s procurement activities is also discussed, including the opportunity to reduce the use of exceptions to public tendering. Lastly, building on the experience of OECD countries, the chapter presents ISSSTE’s benefits and challenges of increasing the use of flexible contractual instruments and of diversifying the evaluation and selection methods used by the organisation.