Training in SMEs in the Zaglebie sub-region, Poland

This chapter begins with the provision of a background portrait of the Zaglebie sub-region of Poland, outlining why this area was chosen for study. Difficulties encountered by small and medium sized enterprises (SMEs) when attempting to provide or undertake training are then discussed, including the high costs associated with training, a lack of comprehension regarding the benefits of undertaking training, and an inability to properly assess workers’ training needs. The informal learning sector was then investigated, with results showing very low levels of recognition of the importance of and benefits to be realised by communication and interaction with external institutions. Internal training via informal channels is then noted as being a recurring practice among the more successful medium-sized companies, highlighting the usefulness of encouraging regular internal communication and a flexible organisational structure. The chapter concludes with a look at policy development implications arising from the research, particularly noting the importance of government focus on encouraging inter-communication and informal training networks within and among SMEs.