3. Which SMEs scale up?

Available evidence on the distinctive characteristics of SMEs that are scaling up – or “scalers” – is limited. Most of it relates to a few national studies with limited comparability of results due to differences in methodologies and data sources. This chapter provides new harmonised evidence on the characteristics of scalers in Finland, Italy, Portugal, the Slovak Republic and Spain. The analysis can be expanded to several other OECD countries for which similar firm-level data sources are available.

Both pre-existing “structural” characteristics of a firm – such as age, size, sector and location – and dynamic factors that change as a firm transforms – such as integration in global markets or workforce composition – may explain why some SMEs scale up and others do not. Previous research has proposed different views on the role of structural (or ex ante) factors and dynamic (or time-variant) factors in explaining the propensity to scale up. Some studies maintain that most of the difference between high-growth and other firms is determined at the moment the company is created and is due to characteristics that do not change over time, e.g. the founders’ skills and their motivation to become entrepreneurs.1 Other studies argue that this view contrasts with evidence that firm growth is very volatile over time and point to the importance of dynamic factors that change over time to explore the nature of fast growth episodes.2 By covering both structural and dynamic factors, the analysis in this report reconciles these different views and show that both sets of factors matter. This chapter focuses on structural differences, while the dynamic factors are considered in Chapter 4.

Most employment scalers also scale in turnover at the same time. Across the 5 pilot countries in the 2015-17 period, 13% to 15% of non-micro SMEs are employment scalers and 20% to 26% are turnover scalers. Around 10% to 14% of all non-micro SMEs are “double scalers”, i.e. scale in both employment and turnover at the same time. Overall, 24% to 31% of non-micro SMEs are scaling along at least 1 of the 2 margins, i.e. at least 1 in 4 non-micro SMEs is an employment or turnover scaler in the 2015-17 period. Scalers in employment are more likely to be double scalers than scalers in turnover. Between 65% and 77% of employment scalers also scale in turnover, compared to 39% to 51% of turnover scalers that also scale in employment (Figure 3.1). The fact that scaling in employment and turnover tend to happen at the same time suggests that for the majority of employment scalers the increase in workforce does not come at the cost of productivity. Chapter 4 looks at productivity trends in scalers more closely, to find that employment scalers often experience an increase in labour productivity (revenue over employment) in the two years before the scaling phase. Higher productivity in turn can translate into higher wages for workers and support the “sustainability” of the larger scale over time.

There are at least three reasons why scaling in turnover is more frequent than scaling in employment. First, turnover is an output of the production process, while employment is one of several possible inputs. Not every firm that grows does so along the employment margin, as production can grow by adding other inputs – e.g., a firm may increase its sales by investing more in capital goods such as machinery or equipment, rather than in employment. Second, turnover is typically measured in nominal value and in domestic currency, thus the inflation rate translates into spurious growth. In the countries and periods under analysis, the yearly inflation rate was around 1-2%. Third, employment may take some time to adjust to positive or negative trends in sales, as firms face fixed costs in both hiring and dismissing workers. E.g., firms may struggle to find the staff with the right skills and, symmetrically, if they need to resize they may incur additional costs, due to e.g. severance pay. Firms may also decide to expand their workforce by subcontracting or outsourcing employment services in the short term. The comparison of scaling in employment with scaling in turnover points to the different ways in which firms can scale up, depending on the factors that trigger the fast growth. For instance, a sudden surge in demand due to external factors has very different implications for the company than a disruptive innovation developed inside the firm, even if both events may result in a similar fast growth in market share in the short term. The different scaling models that SMEs can follow are discussed in depth in Chapter 4 of this report.

Whether firms scale partly depends on the general performance of the economy. For example, following the 2007-08 global financial crisis, only around 5% of Spanish firms and about 10% of Italian SMEs scaled up over the 2009-11 period. By 2017, 13% of SMEs were at the end of the scaling phase in Spain and 14% in Italy. Similar to employment scaling, the share of turnover scalers in all non-micro SMEs has increased in the past decade, growing by around 50% from 2011 to 2017 in Finland and Italy, almost tripling in Spain.

Across all five countries analysed, young firms are two to three times more likely to scale up in employment than old firms. More than 20% of young firms with less than 6 years of activity scale in employment, compared to 7% of firms with more than 20 years of activity (Figure 3.2). The share of scalers for intermediate age classes – 6-10 and 11-20 years of activity – situates in the middle. “Up or out” dynamics characterise the growth and survival pattern of young firms and explain their disproportionate contribution to job creation. Young firms enter small because entrepreneurs are uncertain about the potential of their business in the market. Those who happen to be viable grow quickly to reach the same scale as their competitors, while those who do not succeed exit (Box 3.1).

Young firms scale more frequently but account for a small share of firms. Only one in five non-micro SMEs is a young firm. Therefore, even if they have a higher propensity to scale, young firms still represent a minority of all scalers: only about one-quarter of employment scalers are young, at the beginning of the high-growth phase. Mature scalers that have existed for at least six years make up the remaining three-quarters of employment scalers (Figure 3.4). Among them, the oldest firms, aged at least 21 years when they start scaling up, represent about one-fifth of scalers.

Firms are more likely to scale in turnover than in employment and more so as they age. About one-third of young firms are turnover scalers on average across countries. The probability of scaling falls to 16% for firms that are more than 20 years old (Figure 3.3). Thus, the decline in the probability of scaling with firm age mirrors the trend observed for scaling in employment. However, the younger the firm, the smaller the difference in the probability of scaling in turnover as compared to scaling in employment. Old firms are more than twice as likely to scale in turnover as in employment,3 while young (0-5 years of activity) and medium-aged firms (6-10) are around 1.5 times more likely. One possible explanation of this finding is that, for some young firms, scaling in employment is a prerequisite to survive, as they need to quickly hire the necessary workforce that allows operating at a viable scale (Box 3.1). Later in their lifecycle, once firms have consolidated their workforce and reached a viable scale, firms may be able to accommodate an increase in demand without large adjustments to their employment level.

Firms of different sizes tend to have similar propensities to scale in employment in Italy, Portugal and Spain. Across the 3 countries, the probability of firms to scale up is very similar across size classes, with differences amounting for about 1-2 percentage points, compared to a baseline probability of scaling up of around 11-12% (Figure 3.5).

In Finland and the Slovak Republic, larger firms are instead less likely to scale up. In the Slovak Republic, SMEs with 10 to 19 employees are around 2-3 percentage points more likely to scale than larger SMEs with 20 employees or more. In Finland, the differences across size classes are even more pronounced, with up to 16% of SMEs scaling up in the 10-19 employees size class, compared to 12% for SMEs in the 100-249 size class. As larger firms are also older and older firms scale less often as mentioned above, the declining pattern in the share of scalers for larger firms could actually be driven by age differences. However, the differences across size classes hold also in a more advanced analysis that takes into account firm age as well as the different sectoral composition across size classes.

Turnover scalers also show a similar pattern in the propensity to scale across size classes. In Italy and Spain, SMEs of different sizes have a similar probability of scaling up (around 20% in Italy, 18% in Spain). Large firms have the same (in Spain) or about two percentage points lower (in Italy) probability of scaling up than small firms within these countries. In Portugal, medium-sized firms with at least 100 and at most 249 employees have a 2-4 percentage-point lower probability of scaling up compared to the 20-22% share among small firms. In Finland and the Slovak Republic, the probability of scaling up in turnover decreases more rapidly with firm size. About 23% of firms between 10 and 49 employees in Finland scale up, compared to 15% of large firms. In the Slovak Republic, 29% of firms with 10-19 employees and around 26% of firms with 20-249 employees scale up, in contrast with 18% of large firms (Figure 3.6).

Small SMEs exploit lower co-ordination costs in the early stages of their growth, while large firms may be better at integrating in global markets and at innovating. The evidence presented above shows that there is not a conclusive answer on whether small firms grow faster and scale up more often, as the pattern differs across countries. Such debate has a long history in economic research (Gibrat, 1931[5]).4 Small firms may, at least initially, grow faster as they face fewer internal co-ordination costs between managers and workers, which may hamper the growth of large(r) firms. However, in a knowledge-based economy, large firms may be advantaged in introducing innovations that have an increasing codified component that requires larger research teams (Jones, 2009[6]). Larger firms may also be better positioned to reach foreign markets with fixed entry costs, due to different regulations or the need to partner with a local distributor for example (Melitz, 2003[7]; OECD, 2019[8]).

The typical scaler is neither a knowledge-intensive nor a high-tech firm. The propensity to scale up across sectors is highest in knowledge-intensive services but firms in this sector account for only a small share of all firms with at least 10 employees, i.e. 9% of firms in Italy and Portugal, up to 20% in Finland. Larger sectors such as less knowledge-intensive services represent 38% to 46% of all non-micro SMEs and, therefore, account for a higher number of scalers even if they are characterised by a lower propensity to scale. For instance, more than one-third of employment scalers in Portugal and 46% of employment scalers in Spain operate in less knowledge-intensive services (Figure 3.7).5

SMEs in knowledge-intensive services have a high propensity to scale up in employment. In Finland, Portugal and Spain, 15% to 23% of firms in knowledge-intensive services are employment scalers – more than in any of the other five sectoral groups (high- and medium-high tech manufacturing; low- and medium-low tech manufacturing; less knowledge-intensive services; education, social, and health; and construction) (Figure 3.8). In Italy and the Slovak Republic, the share of employment scalers in knowledge-intensive services is the second-highest, with 18% and 12% respectively. Knowledge-intensive services include activities with high digital content, such as telecommunications and computer programming, consultancy and related activities, that have been able to grab the productivity benefits of information technologies over the last decade (OECD, 2021[9]). Knowledge-intensive services also include business service activities, such as management consultancy, advertising and employment activities, which employ many highly educated workers. Previous research shows that education and investments in human capital, such as training, play an important role in explaining firm growth and the probability of scaling (Daunfeldt, Elert and Johansson, 2016[10]).

The shares of scalers in other sector groups differ across countries and no common pattern emerges. For instance, the education, social and health service sectors are the group with the highest incidence of employment scalers in Italy and the lowest share in Portugal and the Slovak Republic. Given that these sectors are mainly producing non-tradable services (OECD, 2018[11]), these differences may reflect the orientation toward the local internal market of Italian scalers and a stronger specialisation in tradable goods and services for Portuguese and Slovak scalers.

Construction and manufacturing firms have the highest probability of scaling in turnover. One in four non-micro SMEs operating in construction or in high- and medium-high tech manufacturing scale up, on average across the five countries analysed. The share of turnover scalers in other sectors is slightly lower: about one in five SMEs in less-knowledge intensive services or education, social care and health services become a turnover scaler. There are, however, differences across countries. For example, SMEs in less-knowledge intensive services have a higher probability of scaling up in Portugal and the Slovak Republic than in the other countries (Figure 3.9).

Technological factors and a high incidence of subcontracting may explain the higher probability of scaling in turnover than in employment in high-tech manufacturing and construction. The disconnect between scaling in turnover and scaling in employment in medium-high tech manufacturing is likely to be driven by the higher capital intensity of the production process and a lower reliance on labour. High-medium tech manufacturing firms can expand production and gain market shares by investing in machinery and equipment to increase labour productivity for example, without necessarily expanding the workforce. This explanation, however, is less likely to hold in the construction sector, which is typically more labour-intensive. Rather, the higher share of scalers in turnover than in employment may be explained by the high incidence of subcontracting and outsourcing of employment services in this sector (Fellini, Ferro and Fullin, 2016[12]).6 Turnover scalers in construction may still result in new jobs, which may not fully appear in the statistics, as they are not employed directly by the scaling company.

All regions have a sizeable share of scalers, with some variation in the propensity to scale across regions. The share of scalers in employment in all non-micro SMEs in the region ranges from 10% to 17% in Italy, 8% to 13% in Spain, 8% to 14% in Portugal and 9% to 12% in the Slovak Republic (where differences are not statistically significant when the sectoral and size compositions are also taken into account). The differences in propensity to scale in turnover across regions are similar in magnitude. The regional shares range from 19% to 25% in Italy, 15% to 19% in Spain, 18% to 25% in Portugal and 24% to 28% in the Slovak Republic.7

The share of scalers may vary across regions because of differences in local demand, factors affecting local productivity or the cost of inputs. The opportunities for scaling may differ regionally, due to the local pool of talents and skills, the possibility of interacting closely with other firms or the access to local public goods – such as transport infrastructure and universities – that affect local productivity. Institutional conditions like entrepreneurship culture, networks and regulations also affect the health of a local entrepreneurship ecosystem (OECD, 2021[13]). Firms choose their location depending on their specific needs. Some firms may prefer to be located in diverse and dynamic urban agglomerations where they can access a large variety of different skills in the labour force and where interactions with other businesses are easier and more frequent. Other firms may instead find it more suitable to be located in cities or regions that are specialised in a specific activity (OECD, 2017[14]). Firms may also relocate just before or during a high-growth phase to reduce the costs of their core inputs (Duranton and Puga, 2001[15]). For instance, a firm that plans to expand production may need to open a new establishment in a locality with lower real estate prices or lower wages. Although places are different, market prices can compensate for attractiveness, which means that, often, there is a little observable linkage between attractiveness factors such as local tax rate or local civil justice efficiency for example and firm location choices (Duranton, Gobillon and Overman, 2011[16]; Giacomelli and Menon, 2017[17]). Despite a large body of research on the location determinants of firms, there is a dearth of evidence looking at the case of scalers.8

Both wealthy and less-developed regions can have a high share of scalers. The firm-level data sources allow calculating the share of scalers in each TL2 region9 across the four countries (the regional breakdown is not available for Finland; see Box 3.2 for a discussion of a possible “headquarter bias” that may affect the interpretation of the results). The region with the highest share of both employment (14%) and turnover (25%) scalers in Portugal is the Algarve, a wealthy region10 in the south of Portugal with dynamic real estate and tourism sectors. The capital city region Lisbon and the northern region of Norte are also characterised by higher values (12% and 13% for employment scalers and 19% and 22% for turnover scalers respectively) than Alentejo, Azores, Centro and Madeira (see Figure 3.10 reporting the share of scalers in employment in all firms with at least 10 employees). In Spain, firms located in regions in the south of the country with a GDP per capita lower than the national average, such as Andalusia and Murcia, are more likely to scale than firms headquartered in more developed regions (the share of scalers in employment is equal to 12% in both regions, compared to e.g. 10% in Catalonia; see Figure 3.11). However, the capital region Madrid also has a relatively high share (12%) of scalers in employment. In Italy, the 3 regions with the highest share – Basilicata (17%), Puglia (15%) and Campania (15%) – are all part of the Mezzogiorno, the southern part of the country in which income and productivity levels are substantially lower than in the northern regions (see Figure 3.12).11 Low factor prices in lagging regions may therefore play a relatively more important role for scaling than the competitive advantages of wealthier regions access, such as a larger local market, a pool of skilled workers, etc.

Differences in the propensity of local firms to scale may be more evident at a different geography. Differences in the share of scalers may depend on factors that vary within large (TL2) regions rather than across them. For instance, wages and housing costs differ widely between prime urban locations and rural areas. Local labour markets, as defined by areas within which workers can commute on a daily basis, are often smaller than TL2 regions, which means that differences in access to skills and educated workforce tend to vary significantly also within regions. The analysis of local differences in scaling at different spatial scales and using different definitions of spatial units is an interesting avenue for future research.

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Notes

← 1. Recent studies that investigate the decline of the high-growth start-ups rate in the US conclude that the characteristics and the environment of firms at inception explain how they react to external conditions and shocks during their life and this accounts for most of the subsequent growth. It follows that the growth potential of a firm is mainly determined by its structural characteristics at birth and posterior internal transformations only play a negligible role in the growth rate (Sedláček and Sterk, 2017[29]; Sterk, Petr and Pugsley, 2021[30]).

← 2. See, for example, Daunfeldt and Halvarsson (2015[24]), Grover Goswami, Medvedev and Olafsen (2019[3]), Coad and Srhoj (2019[23]) and Geroski and Gugler (2004[21]).

← 3. Sixteen percent of old firms scale in turnover, 7% scale in employment. Among young firms, 32% scale in turnover and 20% scale in employment. The probability of scaling among other age groups is between these two extremes.

← 4. The initial studies focused on the growth of firms being independent of their initial size but several more recent studies contradicted the finding, with most of the studies focusing on individual countries and industries often finding that smaller firms grow faster. For example, Gibrat’s Law holds for a sample of firms of greater than minimum efficient size (Santarelli, Klomp and Thurik, 2006[28]). Studies across countries and focused on different industries often find that growth slows in large firms (Cabral and Mata, 2003[22]; Lotti and Santarelli, 2001[20]).

← 5. This evidence is aligned with some of the “known facts” on scalers discussed in Chapter 1.

← 6. The finding that the construction sector has a particularly high output share accounted for by scalers also applies to the US (Haltiwanger et al., 2017[26]).

← 7. Data on the regional breakdown are not available for Finland.

← 8. A study on Spanish firms show that scalers are more likely to be found in technological clusters and urban areas (Giner, Santa-María and Fuster, 2017[25]). Evidence from US shows that scalers are located in countries with larger average establishment size, higher educational attainment and more natural amenities (Li et al., 2015[27]).

← 9. Territorial Level 2 (TL2) is a sub-national classification of large regions representing the first administrative tier of subnational government (https://www.oecd.org/regional/regional-policy/regionalstatisticsandindicators.htm).

← 10. In 2017, the GDP per capita of the Algarve is the second highest after the metropolitan area of Lisbon (OECD.stats, 2021[31]).

← 11. These values are based on enterprise-level indicators, which can be a source of bias when used to assess the location of the employment generated by existing firms. Large, multi-plant firms (which tend to have headquarters in cities) may operate a substantial number of plants (and employ workers) outside of the region where the headquarters are located. If all workers employed in multi-plant firms are attributed to the headquarters’ regions (as is the case with enterprise-level indicators), the real geographical distribution of employment presents a “headquarter bias”. In fact, employment indicators based on the enterprise approach do not reflect regional employment but rather the employment controlled by firms with headquarters in a given region (OECD, 2017[14]).

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