Dominican Republic

In the last decade, the Dominican Republic has made efforts to enhance digital access and use for all. Internet users, active mobile broadband and fixed broadband subscriptions increased. The country is also making progress in strengthening trust in the digital ecosystem. Performance in the Global Cybersecurity Index is in line with the Latin America and the Caribbean (LAC) average (0.43) but below the Organisation for Economic Co-operation and Development (OECD) average (0.79).

The Dominican Republic’s e-government rankings also improved, but there remains room to expand open government data policies, according to the OECD OURdata Index. In terms of promoting an inclusive digital society, the number of computers available to students increased between 2015 and 2018, surpassing the LAC average and closing the gap with the OECD. However, 40% of students have a computer in good condition, 30% have one requiring repairs, and 10% have one in poor condition.

The Dominican Republic’s 2016-20 digital agenda (DA) is the main document governing the digital transformation of the country and is in line with Estrategia Nacional de Desarrollo 2030 (National Development Strategy 2030). It is based on five strategic axes: infrastructure and access; e-government and digital services; skills development; productive development and innovation; and enabling environment. The National Commission of the Knowledge and Information Society (CNSIC) is responsible for formulating, co-ordinating and following up on implementation of the DA. The CNSIC is made up of national entities from government, the private sector, academia and civil society. It aims to encourage the sustainable use of information and communications technology (ICT) for development based on collaboration among these groups.

Among related activities, República Digital (Digital Republic) aims to reduce the digital divide and offer better services to citizens. The project is based on four axes: education, access to ICT, productivity and employment, and digital government. The country has so far put more than 1 000 services on line, promoted robotics and science classes in 742 education services, and developed a National Cybersecurity Strategy 2018-2021 to enable trust in the digital ecosystem. To mitigate the economic impact of the coronavirus (Covid-19), the Institute of Telecommunications (Indotel) prohibited the suspension or cancellation of telecommunications services during the state of emergency and exempts users from defaulting on late payments in the five days following the termination of the state of emergency (CAF, 2020).

The Dominican Republic is a member of the Better than Cash Alliance, a partnership of governments, companies and international organisations that accelerates the transition from cash to digital payment to advance the United Nations Sustainable Development Goals. Among other projects, the alliance supports the distribution of benefits on a reloadable Visa card as part of the Solidaridad programme by the Social Subsidies Administration, in partnership with Visa and local financial institutions. The country is a member of the Open Government Partnership, the joint work of governments and civil society organisations to promote accountable, responsive and inclusive governance. As part of its commitments, the Dominican Republic is currently carrying out the fourth Open Government Action Plan 2018-2020. As part of the plan, the country has introduced the concept of Social and Democratic Rule of Law to public procurement. Similarly, the country is also engaged in policy discussions at the World Summit on the Information Society and will chair the 2020 edition focusing on the use of digital technologies in the Covid-19 response and mitigation.

The Dominican Republic was part of the Latin America, Caribbean and European Union Network on Research and Innovation (2012-17). The country also collaborated with the European Union (EU) through workshops on digital co-operation aimed to align EU-LAC digital regulations and policies. Main topics were cybersecurity, telecommunications regulation, e-commerce platforms and the media. The workshops led to the definition of possible mechanisms to structure collaboration in the medium and long term. Since 2019, in line with the challenges of the information and knowledge societies, the Dominican Republic has been involved in creating a framework for personal data protection regulation, drawing on experiences from the EU legal framework.

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