Acronyms and Abbreviations

AI

Artificial intelligence

ANOFM

Agenția Națională pentru Ocuparea Forței de Muncă [National Employment Agency]

ANRCETI

National Regulatory Agency for Electronic Communications and Information Technology of the Republic of Moldova

ATIC

Moldovan Association of ICT Companies

BEEPS

Business Environment and Enterprise Performance Survey

CERT

Computer Emergency Response Team

CIS

Commonwealth of Independent States

COVID-19

Coronavirus disease 2019

CRM

Customer Relationship Management

DigComp

Digital Competence Framework for Citizens

EaP

Eastern Partnership

EBRD

European Bank for Reconstruction and Development

eIDAS

Electronic identification and trust services

ERP

Enterprise Resource Planning

ETF

European Training Foundation

EU

European Union

FDI

Foreign Direct Investment

GDP

Gross Domestic Product

GIZ

Deutsche Gesellschaft für Internationale Zusammenarbeit [German Corporation for International Co-operation]

GNI

Gross national income

HR

Human Resources

IBM

International Business Machines Corporation

ICT

Information and Communication Technology

ILO

International Labour Organisation

IMF

International Monetary Fund

IoT

Internet of Things

IT

Information Technology

ITU

International Telecommunication Union

KPI

Key Performance Indicator

LMO

Labour Market Observatory

MOOC

Massive Open Online Course

NBS

National Bureau of Statistics of the Republic of Moldova

NDS

National Digital Strategy

ODA

Organizația pentru Dezvoltarea Antreprenoriatului [Moldova’s Organisation for Entrepreneurship Development] – formerly ODIMM

ODIMM

Organizația pentru Dezvoltarea Sectorului Întreprinderilor Mici și Mijlocii [Moldova’s Organisation for the Development of Small and Medium Enterprises Sector] – reorganised as ODA in July 2022

OECD

Organisation for Economic Co-operation and Development

PAS

Action and Solidarity Party

PISA

Programme for International Student Assessment

SME

Small and Medium-sized Enterprises

SMEPI

SME Policy Index

STEM

Science, technology, engineering and mathematics

UNDP

United Nations Development Programme

US

United States

USAID

US Agency for International Development

USD

United States Dollars

VET

Vocational Education and Training