1. Fostering Citizen and Stakeholder Participation in the Czech Republic

Citizen and stakeholder participation is at the very heart of the concept of open government. The participation of the governed in the ruling exercise is a fundamental value of modern democratic societies (OECD, 2022[1]). Even though for many people participation in democratic life still starts and ends at the ballot box, increasingly citizens across the OECD are using other forms of participation to express their political preferences and engage in public life (OECD, 2022[1]). As democracy has evolved and adapted to newly emerging needs and challenges, citizens have started taking a more central and active role in all stages of the public decision-making process.

Citizen and stakeholder participation is a broad field, which can include non-institutionalised practices (such as protest or activism), institutionalised mechanisms for democratic participation (such as elections and referenda), as well as non-electoral participatory practices (such as consultations, participatory budgets, hackathons, deliberative assemblies, etc.) (OECD, 2022[1]). Non-electoral participation differs from traditional democratic participation, as rather than selecting representatives, citizens’ and stakeholders’ needs and views are integrated throughout the policy cycle and in the design and delivery of services. Non-electoral participatory and deliberative processes do not aim to replace formal rules and principles of a representative democracy, such as free and fair elections, representative assemblies, accountable executives, a politically neutral public administration, pluralism and respect for human rights (OECD, 2001[2]). Except for the most advanced forms of participation (such as co-creation or co-production), the ultimate responsibility for decisions usually remains with elected officials, who are accountable to the population. Rather than replacing formal rules and principles, (non-electoral) citizen and stakeholder participation throughout the policy cycle aims to renew and deepen the relationship between governments and the public they serve (Sheedy, 2008[3]).

Successful citizen1 and stakeholder2 participation requires a change of culture. Moving from an ad hoc process to a participation culture (and, more broadly, an open government culture) requires public institutions to make a habit of involving citizens. Ultimately, creating a participation culture involves changes in individual and institutional values, skills, beliefs, norms of conduct, and expectations, which are reflected in new types of policies, services and working methodologies (OECD, 2022[1]). Besides a change in public decision-making and public officials’ mindset, a culture of participation requires democratically fit citizens who are interested, and have the agency and needed skills to participate.

As part of its motivation to conduct this OECD Public Governance Review, the Czech Republic highlighted its ambition to move towards better citizen and stakeholder participation throughout the entire public policy cycle. This ambition is also reflected in the country’s numerous policy documents and strategies that include a focus on fostering citizens’ and stakeholders’ involvement in public decision-making. For example, the Strategic Framework Czech Republic 2030 and the Client-Oriented Public Administration strategy outline a vision for more participatory governance in the country. Furthermore, as an Adherent to the OECD Recommendation of the Council on Open Government (OECD, 2017[4]) and a signatory of the Open Government Declaration of the Open Government Partnership (OGP), the Czech Republic is internationally committed to supporting citizen and stakeholder participation in decision-making and service delivery.

This chapter assesses policies and practices relating citizen and stakeholder participation in the Czech Republic against standards promoted by the OECD Recommendation of the Council on Open Government and good practices in other OECD countries. Recognising that participation is a broad concept, this chapter only looks at the inclusion of citizens and stakeholders in non-electoral mechanisms (what in the Czech Republic is usually referred to as “less traditional forms of participation” or “participation in public events”). In particular, it analyses the Czech Republic’s frameworks and mechanisms to foster the involvement of citizens and stakeholders in public decision-making. Rather than assessing individual participatory processes implemented by public institutions, the chapter focuses on ways to foster the governance of the participation agenda at the level of the central government.3 It finds that islands of good practice in terms of citizen and stakeholder participation already exist across the Czech central administration and at the local level. For example, the Czech Republic has a strong culture of creating advisory and working bodies that include different types of non-public stakeholders. At the same time, the chapter notes that existing participatory processes often lack impact and that there is currently no overarching vision for citizen and stakeholder participation across the Czech public administration. Currently, there is little guidance, co-ordination or sharing of good practices and participation is often limited to the “usual suspects”.

The chapter starts by defining participation and discussing the Czech Republic’s current understanding of the concept. It then focuses on the enabling environment for participation, discussing laws, policies and institutions that allow for citizen and stakeholder participation at the level of the central government. It then continues by discussing ways to foster participation literacy in the Czech administration and society and by analysing how public communications and the provision of high-quality information can enable informed participation. The last section identifies newly emerging trends that could support the Czech Republic in unleashing the full potential of citizen and stakeholder participation.

Over the years, the understanding of the concept of open government in OECD countries moved from a transparency-focused agenda to include a more interactive relation between citizens and governments, including other elements such as participation and accountability (OECD, 2016[5]). Accordingly, the OECD Recommendation of the Council on Open Government defines open government as “a culture of governance that promotes the principles of transparency, integrity, accountability and citizen and stakeholder participation in support of democracy and inclusive growth”.

The OECD Recommendation of the Council on Open Government further defines participation as “all the ways in which stakeholders can be involved in the policy cycle and in service design and delivery”. Participation, hence, refers to the efforts by public institutions to hear and integrate citizens’ and stakeholders’ views, perspectives and inputs in public decision-making. In this regard, Provisions 8 and 9 of the Recommendation (OECD, 2017[4]) invite Adhering countries to:

8. Grant all stakeholders equal and fair opportunities to be informed and consulted and actively engage them in all phases of the policy cycle and service design and delivery. This should be done with adequate time and at minimal cost, while avoiding duplication to minimise consultation fatigue. Further, specific efforts should be dedicated to reaching out to the most relevant, vulnerable, underrepresented or marginalised groups in society, while avoiding undue influence and policy capture.

9. Promote innovative ways to effectively engage with stakeholders to source ideas and co-create solutions and seize the opportunities provided by digital government tools, including through the use of open government data, to support the achievement of the objectives of open government strategies and initiatives. (OECD, 2017[4])

Participation is not a linear concept and has different modalities, and degrees of involvement and of impact (OECD, 2021[6]). One way to understand and analyse participation is by looking at the degree of agency and power given to participants to influence and take part in the process and its outcomes (OECD, 2022[1]). Arnstein (1969[7]) coined an eight-level scale to understand participation, from manipulation to citizen control. The IAP2’s Spectrum of Public Participation (2018[8]) measures participation in relation to the impact it has on the decisions using five stages. The OECD (2001[2]; 2017[4]) distinguishes between three levels of citizen and stakeholder participation, which differ according to the level of involvement and impact associated:

  1. 1. Information: an initial level of participation characterised by a one-way relationship in which the government produces and delivers information to the public. It covers both on-demand provision of information and “proactive” measures by the government to disseminate information. This level of participation can refer, for example, to open data platforms or public communication campaigns.

  2. 2. Consultation: a more advanced level of participation that entails a two-way relationship in which the public provides feedback to the government and vice versa (comments, perceptions, information, advice, experiences and ideas). It is based on the prior definition of the issue for which views are being sought and requires the provision of relevant information, in addition to feedback on the outcomes of the process. In most cases, there is no obligation to take the audience’s views into consideration when amending plans, taking decisions or setting directions. In most consultation meetings, decision-makers commit only to receiving the testimony of participants and considering their views in their own deliberations (OECD, 2015[9]). This level of participation can refer, for example, to public consultations on draft legislation or consultative bodies on technical questions such as health policies.

  3. 3. Engagement: when the public is given the opportunity and the necessary resources (e.g. information, data and digital tools) to collaborate during all phases of the policy cycle and in service design and delivery. Engagement is a relationship based on a partnership between citizens and governments. The public actively engages in defining the process and content of policymaking. Like consultation, engagement is based on a two-way interaction, but it acknowledges equal standing for citizens in setting the agenda, proposing policy options and shaping the decisions – although the responsibility for the final decision or policy formulation in many cases remains the prerogative of public authorities. This level of participation can refer to, for example, representative deliberative processes or participatory budgets at the local level.

The OECD defines the different actors that public institutions can involve in their participatory mechanisms as:

  • Stakeholders: any interested and/or affected party, including: institutions and organisations, whether governmental or non-public, from civil society, academia, the media or the private sector.

  • Citizens: individuals, regardless of their age, gender, sexual orientation, religious and political affiliations; and in the larger sense, “an inhabitant of a particular place”, which can be in reference to a village, town, city, region, state or country depending on the context.

The participation of citizens and/or stakeholders are both equally important; however, they should not be treated equally (OECD, 2022[1]; 2022[10]). No value or preference is given to citizens or stakeholders in particular, as both types of public can enrich the government’s decisions, policies and services. Nevertheless, each type of participant requires different conditions to participate and will not produce the same type of input (OECD, 2022[10]). For example, stakeholders can provide expertise and more specific inputs than the broader public, and can represent specific sectors of society through mechanisms such as advisory bodies or expert panels. Stakeholders are often driven by specific interests linked to the group they represent or the values they are supposed to embody. Citizens can provide a general understanding of the needs of the population, support legitimacy and trust in decisions, and enhance representation and inclusion (OECD, 2020[11]).

The decision-making process is as important as the outcomes themselves for reasons both of efficacy and equity. Participation in the process can bring in the views of all stakeholders – from those who will be implementing to the final beneficiaries (OECD, 2011[12]). OECD countries’ experience indicates that participation can improve policy performance and the quality of public services by helping governments to better understand people’s needs, tapping into collective intelligence for innovation, creating more cost-efficient policies and enhancing policy implementation (OECD, 2009[13]; OECD, 2020[11]; OECD, 2016[5]). The benefits of participation can be understood as (OECD, 2022[10]; 2016[5]):

  • Intrinsic benefits (i.e. a better and more democratic process) refer to the idea that participation can improve and democratise the process of public decision-making. This, in turn, can contribute to increasing the legitimacy of public decisions, supporting policy implementation and evaluation, and tapping into collective intelligence for innovation and creativity.

  • Instrumental benefits (i.e. better results) refer to the idea that participation can improve the quality of policies, laws and services, as they are elaborated, implemented and evaluated based on better evidence and a more informed choice. Participation can give the “silent majority” a voice in public decision-making, addressing inequalities of voice and access, fighting exclusion and marginalisation, and thus ensuring democracies deliver to all.

Ultimately, giving citizens and stakeholders a voice in taking the decisions that will affect their lives (beyond elections) and ensuring that their voice has an impact on the final decision can impact trust in government and strengthen democratic institutions (Mejia, 2020[14]).

The national government of the Czech Republic currently does not have a single official definition, typology or classification for citizen participation and/or stakeholder participation. In their answers to the OECD questionnaires and during interviews conducted as part of the OECD fact-finding mission, public officials from different ministries provided diverging definitions of what they considered to be citizen and stakeholder participation. Public officials often confused the concept of citizen and stakeholder participation with those of transparency/lobbying/influencing.

The Czech Republic’s methodology for public involvement in the preparation of government documents from 2009 (see below) refers to “four levels of public involvement” (namely, “informing”, “reminding”, “consulting” and “partnership”) and provides ample explanations of what each of these levels involves in practice. However, the methodology does not seem to be used widely. Some Czech ministries reported rather using the definition of participation promoted by the OECD (which refers to three levels of participation as presented above) or the IAP2 spectrum (which refers to five levels).

The absence of a common definition of what constitutes (non-electoral) participation can represent an obstacle to the harmonious implementation of participatory policies and practices across the public sector. Building on the existing definitions and typologies mentioned above, the Czech Republic could consider adopting a single definition of citizen and stakeholder participation. Such a single definition can inform the public about the extent and limitations of participation and align all stakeholders and policymakers towards the same goals (OECD, 2022[1]). A common definition can further facilitate a more robust analysis of the impacts of participatory practices across different institutions and levels of government and support international comparisons (Ibid.). In order to design its single definition of citizen and stakeholder participation, the Czech Republic could consider organising a participatory process, for example by using existing mechanisms such as the Multi-stakeholder Forum created for the OGP process. Involving the Multi-stakeholder Forum could ensure the creation of stronger links between an eventual participation agenda and the wider open government agenda, as further discussed below.

Once adopted, the single definition should be communicated widely to ensure that all public officials and non-public stakeholders are aware of and use it. The definition should be used and referred to in all newly adopted policy documents and could eventually even be included in a legal document. Moving towards a single definition does not mean that all institutions necessarily have to use exactly the same definition. Instead, it implies that all public and non-public stakeholders share a common understanding of what participation does (and does not) entail and work towards a shared vision.

It is not enough for governments to decide they want to engage more with citizens. Evidence collected by the OECD shows that they also need to create an environment in which this is possible and in which citizens are willing and able to come forward and engage with public officials. This means that individual rights (particularly freedoms of expression, peaceful assembly, association) need to be respected (de jure and de facto); complaint mechanisms need to function; information and data need to be made available; the rule of law needs to be respected; journalists need to be able to analyse and critique government decisions; protesters need to be able to air their views in safety; and civil society organisation/activists/human rights defenders need to be able to operate without fear of violence, retribution or interference, etc. (OECD, 2021[15]).

A non-protected civic space can contribute to a polarised atmosphere, which hinders the quality of the interactions between non-public stakeholders (including citizens, non-governmental organisations, the media, etc.) and public authorities. The closing of the civic space can have a direct impact on the level of inclusion of participation. As part of the OECD Recommendation of the Council on Open Government, the OECD invites countries to protect their civic spaces (both offline and online) in order to allow for equal, informed, secure and inclusive participation.

While a full analysis of the protection and promotion of civic space goes beyond the scope of this chapter (and could be the subject of an OECD Open Government Review or an OECD Civic Space Scan), available international indicators in the field can shed some light on the status quo of civic space in the Czech Republic. The Economist Intelligence Unit Democracy Index 2021 ranks the Czech Republic 29th out of 167 countries. V-Dem’s 2021 Liberal Democracy Index ranks the country 31st out of 179, although it does warn of the decay of democratic qualities, deeming it an “autocratising” country (V-Dem-Institute, 2021[16]).

Indicators further show that the Czech Republic is notable when it comes to the rule of law and freedom of the press. Freedom House gives it a score of 91/100 in its 2022 Freedom in the World Index (Freedom House, 2022[17]), and the World Justice Project’s Rule of Law Index ranks the country 22nd out of 139 countries (World Justice Project, 2022[18]). Similarly, Article 19’s freedom of expression report deems it an “open” country, ranking it 23rd out of 161 ranked countries in 2021 (Article 19, 2021[19]). Reporters without Borders’ World Press Freedom Index 2022 ranks it 20th out of 180, with a score of 80.54 out of 100 (Reporters Without Borders, 2022[20]). Finally, the CIVICUS monitor, a tool to track civic space around the world, considers the Czech Republic’s civic space to be “narrowed” in 2022, in line with many other OECD countries like France and the United Kingdom (CIVICUS, 2022[21]).

The enabling environment for citizen and stakeholder participation consists of the set of rules, procedures and institutions that enable the organisation and implementation of participatory processes (OECD, 2022[1]). To ensure that participation goes beyond ad hoc and one-off initiatives (that are often dependent on political will or individual people), efforts need to be made to institutionalise participatory practices. Structural changes to make participation an integral part of the democratic architecture can be a way to promote a lasting transformation and take steps towards creating a participation culture (OECD, 2022[10]).

Across the OECD, forms of democratic participation, i.e. political rights (elections, petitions, referenda, etc.), are usually regulated by law (or in the Constitution). Most OECD countries have also put in place legal requirements to involve citizens and stakeholders in law- and regulation-making and in specific policy processes (e.g. the environment, infrastructure, land use) (OECD, 2020[22]). Often, provisions relating to citizen and stakeholder involvement can even be found in countries’ constitutions or founding documents. Moreover, laws sometimes regulate specific participatory practices (e.g. the Government in the Sunshine Act in the United States from 1976 or the Participatory Budgeting Law in Peru from 2003). As evident from the results of the OECD Survey on Open Government (OECD, 2021[23]), the Czech Republic’s constitutional and legal framework covers the different areas of citizen and stakeholder participation (Figure 1.1).

The Czech Constitution from 1993 stipulates that “all state power emanates from the people and the people exercise it through legislative, executive, and judicial bodies” (Article 2, Paragraph 1) and it, for example, protects the right to vote and the right to be elected under Articles 18-20. Unlike those of many other OECD countries, the Czech Constitution does not explicitly provide for citizen and stakeholder participation in policymaking and/or service delivery. The foundation for this kind of participation is laid in the Charter of Fundamental Rights and Freedoms from 1992, which is part of the constitutional order of the Czech Republic. The charter states citizens have the right to participate in the administration of public affairs either directly or through the free election of their representatives (Article 21). The Charter of Fundamental Rights and Freedoms further contains a chapter devoted to political rights, including the right to information (Article 17); right to petition (Article 18); right to assembly (Article 19); right to association (Article 20); free competition of political parties (Article 22); and the right to resist, under specific circumstances, anyone who seeks to dismantle the democratic system of human rights and fundamental freedoms (Article 23). Building on the constitutional order, the Czech Republic has adopted a wide body of laws that regulate the right to vote and forms of democratic participation, such as referenda at the local level (a discussion of these laws is beyond the scope of this chapter).

In terms of citizen and stakeholder participation in public decision-making, the Czech Access to Information Law from 1999 (Act No. 106/1999) is an essential pre-condition for informed citizen and stakeholder participation. Moreover, the Government Legislative Rules, which regulate the process of drafting new legislation by ministries and other government institutions, stipulate that the drafting process must include an assessment of the impact of the new legislation. Details of the assessment process are set out in a guidance document entitled General Principles of Regulatory Impact Assessment, which highlights that there must be a procedure for stakeholder consultations. Along similar lines, the Access to Environmental Information Law from 1998 (Act No. 123/1998) enables people to gain information about “state and development of environment, about causes and impacts of the state and development”, including international agreement and commitment, programmes, finance, legislation, strategies, background analysis, etc.

A small body of laws also regulates the participation of specific targeted groups in society. For example, Article 6(1) of Law 273 from 2001 on the rights of members of national minorities and amendment of some acts establishes that “Members of a national minority have the right to their active participation in cultural, social and economic life and public affairs, especially those concerning national minorities whose members they are, and this at the level of community, region and state as a whole”. The same article further states that “Members of a national minority exercise their right according to Paragraph 1, especially by means of committees for national minorities established according to special legal regulations and the government’s Council for National Minorities” (see also the discussion on the councils below). Unlike in many other OECD countries, in the Czech Republic, the involvement of citizens and stakeholders in specific policy areas (e.g. health, transport, education, etc.) is rarely regulated. A notable exception to this is Law No. 100/2001 Coll., on Environmental Impact Assessment and on Amendments to Certain Related Acts, which foresees participation in environmental policymaking and the Convention on Access to Information, Public Participation in Decision-Making and Access to Justice in Environmental Matters (the “Aarhus Convention”), which the Czech Republic signed in 1998 and ratified in 2004.

While traditional forms of democratic participation are well institutionalised (voting, being elected, referenda, etc.) in the Czech Republic, there is room to deepen and broaden the legal and regulatory framework for citizen and stakeholder participation throughout the policy cycle and in service delivery. Notably, when reviewing and/or amending existing laws, the Czech Republic could consider including additional provisions mandating the consultation and/or engagement of citizens and stakeholders in the policy process. In addition, specific attention should be paid to including participatory elements into any newly designed legislation. A mandatory “participation check” to ensure that all legislative documents are designed in a participatory way and that new legislation includes a provision related to participation (when relevant) could be conducted by a potential new Government Council for Citizen and Stakeholder Participation (see below).

In the medium to long term, to create a uniform framework and clarify public institutions’ and citizens’ rights and obligations, the Czech Republic could also consider adopting a dedicated decree or a law on citizen and stakeholder participation in public decision-making, as done by a small but growing number of other OECD countries (Box 1.2). In particular, a law or decree on citizen and stakeholder participation could be used to expand on existing legal provisions, foster the adoption of a uniform definition of participation, inform about rights and obligations (e.g. mandatory consultations), list the mechanisms for citizens to exercise their rights to participate (e.g. advisory bodies), and build an institutional architecture to govern the participatory agenda (e.g. inter-institutional co-ordination). OECD countries’ experiences show that a unified and coherent legal framework for participation can support awareness of participatory practices, improve levels of engagement and increase trust in their outcomes (OECD, 2022[1]).

Policy documents, such as strategies, national policies, institutional plans, memos, action plans, etc., give direction to a country’s policy agenda, outline policy objectives, detail initiatives to achieve them, and facilitate monitoring and evaluation of reforms (OECD, 2022[1]). Policy documents can further be a tool for harmonising practices across government, facilitating communication with internal and external stakeholders, and supporting accountability of public action (OECD, 2022[1]). In the Czech Republic, a very high number of policy documents include objectives and concrete initiatives to promote more active involvement of citizens and stakeholders. The most important of them are summarised in Table 1.2 and discussed in the following sections.

The current Policy Statement of the Government (Government of the Czech Republic, 2022[27]) includes a clear commitment to reinforcing democracy, stating that “We want a state that is part of the democratic Europe and knows that the values of freedom and democracy must be actively promoted and defended”. Moreover, the Policy Statement includes a number of specific commitments to increase participation. Most notably, it highlights that the government “will introduce modern forms of public consultation on future and existing legislation” and “create an environment that supports a healthy lifestyle and design its implementation with the involvement of all relevant sections of society, especially insurance companies, schools, employers and the non-profit non-governmental sector”.

The Strategic Framework Czech Republic 2030 (Government of the Czech Republic, 2017[28]), the country’s medium- to long-term development strategy, sets six priority areas for the development of the Czech Republic. It identifies good governance (priority axis 6) as a “basic prerequisite for long-term development” and states that it will “be necessary to strengthen all mechanisms by 2030 that (…) improve representative and strengthen participative and deliberative elements of democracy, strengthen data, knowledge and skill capacity of the public administration and develop a system for sharing data and information both inside the public administration as well as with citizens”. The strategic framework further outlines that “policies must be based not only on the results of quality scientific knowledge, but also on participation, i.e. involvement of the public having access to sufficient quality and comprehensible information” and it highlights that the participation of citizens and stakeholders in different policy areas (e.g. education, health) should be promoted.

Including objectives relating to participation in these high-level strategic documents gives the participation agenda a cross-policy perspective and visibility, and connects it with other government objectives. In this connection, the Strategic Framework intends to serve as an overarching framework for sectoral strategies and to inspire similar regional and local strategies.

The Czech Republic’s public sector reform strategy entitled Client-Oriented Public Administration 2030 (Government of the Czech Republic, 2020[30]) is another key policy document for citizen and stakeholder participation. The strategy, which follows up on the Strategic Framework for the Development of Public Administration of the Czech Republic for the period 2014-2020, was approved by the government by Resolution No. 562 of 25 May 2020.

The strategy’s vision statement highlights that, in 2030, “Citizens will be better informed about how to participate in public affairs, and new tools for participation will be introduced” and “citizens will have the possibility to evaluate the quality of public services”. One of the strategy’s global objectives is to establish a “public administration creating conditions for the participation of citizens in public affairs” and it includes a strategic aim focusing on “Informed and engaged citizens” (Strategic aim 5). The introductory text to Strategic aim 5 highlights:

In recent years, there has been a long-term decrease of interest in participation through the two dominant instruments of liberal democracy – elections and membership in political parties. This is also associated with a generally declining or stagnant level of trust in political institutions and elected representatives. Therefore, the public’s awareness of the possibilities of participation needs to be continuously increased, as does the public administration’s awareness of less traditional tools of participation, whose wider use will be stimulated. The functioning of local democracy will also be examined.

The Czech Republic should be commended for making fostering citizen participation a key objective of its Client-Oriented Public Administration 2030 strategy. As the strategy remains relatively abstract, the government plans to adopt recurrent action plans to implement it. In this regard, the concept paper on the strategy and its first Action Plan for 2021-2023 outline some concrete initiatives under Objective 5 “Informed and engaged citizens” and more specifically under Objective 5.2 “Raise awareness of the possibilities of citizens’ participation in public events, facilitate these opportunities”, including following high-impact initiatives under the leadership of the Ministry of the Interior:

  • Dissemination of knowledge about forms of possible participation of the population in public events. The concept paper foresees a brochure, which will present to citizens possible forms of their participation in public events, both traditional and less traditional. The brochure will be accompanied by an awareness-raising campaign. It will be available at all public offices and will be distributed to relevant non-profit organisations and disseminated at thematic events, etc.

  • Methodical guidance of the application of less traditional tools of participation in the public administration. The concept paper foresees a methodology to introduce “non-traditional participatory tools” into policy processes, recommend appropriate forms for specific situations differentiated into state and local government bodies, and provide guidance on how best to implement these tools, including identified best practices at both levels of the public administration.

In 2020/21, the Secretariat of the Government Council for Non-Governmental Non-Profit Organisations prepared a strategy focusing on the public administration’s co-operation with non-public stakeholders, and most notably, with the non-profit sector. The Strategy for Co-operation Between the Public Administration and Non-governmental Non-profit Organisations 2021-2030 (Government of the Czech Republic, 2021[31]) is a medium- term policy document that follows up on the State Policy towards non-governmental non-profit organisations for the years 2015-2020 and seeks to ensure suitable conditions for the existence and activities of civil society organisations and to strengthen co-operation between the public administration and civil society organisations.

The strategy has the vision of establishing non-governmental organisations (NGOs) as stable and key partners of the public administration in meeting the needs of Czech society. It has three strategic goals:

  1. 1. improving the social climate for NGO activities

  2. 2. promoting effective partnership and co-operation between the public administration and the non-profit sector

  3. 3. ensuring and maintaining suitable conditions for the existence and activities of NGOs.

The strategy is aligned with the objectives formulated in key high-level policy documents, such as the Strategic Framework Czech Republic 2030. Its formulation was based on two background studies, expert individual and group meetings, and public consultations. It is being implemented through periodic implementation documents. The current action plan covers the period 2021-24 and the main implementation responsibilities lie with the Department of Human Rights and Protection of Minorities and the Secretariat of the Government Council for Non-Governmental Non-Profit Organisations within the Office of the Government. Overall, the action plan includes 37 measures, ranging from creating and implementing a methodology for the participation of civil society representatives in participatory processes (Measures B1.1 and B1.2) to raising awareness of the benefits of NGO projects and activities that are funded by the state budget (Measure A.2).

While the design of this strategy can be considered a good practice, interviews conducted during the OECD fact-finding mission revealed that its use is currently limited. Some interviewed civil society stakeholders were even unaware of its existence. Moving forward, it will be important to fully embed the strategy in a wider participation agenda.

As a member of the OGP, the Czech Republic has to develop biannual national OGP action plans. In line with OGP rules and guidelines, these action plans must be the product of a co-creation process in which government institutions and civil society work together to design commitments to foster open government principles. Across the OECD, OGP action plans have become the most common form of action-oriented policy framework for promoting openness (OECD, 2020[22]). At the time of writing, 29 out of 38 OECD countries were members of the OGP. The Czech Republic has been a member since 2011 (through Government Resolution No. 691 of 14 September 2011). Under the leadership of the Ministry of Justice, between 2011 and 2022, the country adopted and implemented five OGP action plans, producing some notable outputs.

Like in many other OECD countries, in the Czech Republic, only a small number of commitments of the action plans have focused specifically on fostering citizen and stakeholder participation (past action plans often had a focus on open government data and/or issues relating to integrity and the fight against corruption). Notably, the current OGP action plan of the Czech Republic for 2020 to 2022 includes the following two relevant commitments:

  1. 1. development of a methodology for the participation of civil society representatives in participatory processes

  2. 2. consultations on the possibility of creating a comprehensive, publicly accessible open data aggregated database of providers and recipients of public funds from grant titles.

Moving forward, OGP action plans could be used more strategically to put the topic of citizen and stakeholder participation on the agenda of public institutions. In this regard, it could consider using the OGP action plans as a platform to promote high-impact initiatives that are linked to citizen and stakeholder participation and to implement the high-level policy objectives of the strategies described above (e.g. Strategic Framework Czech Republic 2030). For example, as done by countries such as Tunisia, the Czech Republic could consider including a commitment to design an integrated open government strategy (with a strong participation component) or a dedicated participation agenda (as recommended below) in one of its next OGP action plans.

The Czech Republic has designed a wide range of strategies targeting particular groups of society, many of which include at least a political commitment and, sometimes, concrete initiatives to foster participation in public policy making. For example, the Czech Republic’s Gender Equality Strategy (2021-2030) includes the objective to “Increas[e] the participation of civil society in creating policies in the field of gender equality” (Objective 4.4), while the country’s Social Inclusion Strategy (2021-2030) has the objective to “strengthen the participation of people who are socially excluded or at risk of social exclusion in decisions to address social exclusion”. Similar objectives can also be found in the National Plan for Equal Opportunities of Persons with Disabilities (2021-2025).

The existing multiplicity of policy documents that include a political commitment (and/or concrete objectives) to foster the involvement of citizens and stakeholders in public affairs and strengthen participatory approaches to policymaking is, as such, very positive and testimony of a general interest in fostering relationships with citizens and stakeholders throughout the policy cycle by the Czech government. However, evidence collected during the OECD fact-finding missions highlights that the existing policy framework faces numerous implementation challenges. Notably, the policy documents and their associated action plans are often not fully implemented and lack visibility/remain unknown across the administration and the wider society.

Furthermore, while some degree of fragmentation is normal (and even desirable, as it can be seen as proof of mainstreaming participatory practices), the degree of fragmentation in the Czech Republic is very high. Over time, and as is done in other policy fields such as anti-corruption, the Czech Republic could consider moving towards the creation of a dedicated citizen and stakeholder participation agenda that provides an umbrella for all the existing policies under implementation. The agenda could, for example, be coupled with the design of a broader open government strategy, like in numerous OECD countries, including Colombia, Costa Rica and Finland, in the recent past (Government of Finland, n.d.[32]; Presidency of Costa Rica, 2015, as amended[33]; OECD, 2021[34]). The design of such an open government strategy with a strong participation axis would anchor the participation agenda in a broader context and ensure that synergies with initiatives that aim to promote transparency and accountability are fully exploited. In particular, a holistic and integrated open government strategy could include:

  • a common definition and vision for citizen and stakeholder participation in the Czech Republic

  • guidance for public institutions to include participation in their Institutional plans and policies

  • concrete actions and commitments to involve citizens and stakeholders in policymaking and service delivery

  • mechanisms and tools to support the implementation of participatory practices and their impact (i.e. guidelines on public communications, toolkits for participatory practices, etc.)

  • clear milestones and objectives (i.e. number of public consultations, increase in number and diversity of participants, etc.)

  • set standards for monitoring and evaluating participatory practices, allowing for a more evidence-based evaluation and supporting an informed reform of the participatory system in the Czech Republic.

Institutional responsibilities for citizen and stakeholder participation differ widely across OECD member and partner countries (OECD, 2022[1]). They usually depend on the administrative and institutional architecture and the historical development of the participation agenda (Ibid). In most cases, responsibilities for citizen and stakeholder participation are decentralised, with several offices sharing parts of the mandate. Evidence from the 2020 OECD Survey on Open Government (OECD, 2021[23]) shows that all of the 30 OECD countries that responded to this part of the survey had a different office(s) or institution(s) with responsibilities for citizen and stakeholder participation. For example, all governments surveyed provide support to public institutions on how to consult and engage with citizens and stakeholders, 27 countries (90%) have an office in charge of strengthening relationships between government and civil society, and 25 (83%) provide technical support to public institutions on the use of digital technologies.

In the Czech Republic, responsibilities for citizen and stakeholder participation are distributed, to a certain extent, among different ministries. Notably, the Ministry of the Interior plays a key role in setting up and overseeing legal frameworks for citizen participation, in particular at the local level, and has been leading the implementation of the Strategy Client-oriented Public Administration 2030, which has an important participation component. The Regulatory Impact Assessment Unit (“RIA Unit”) at the Office of the Government is responsible for methodological guidance on stakeholder participation for the central administration. For example, the RIA Unit updates and maintains the voluntary online database of stakeholders called DataKO, where NGOs and other stakeholders that wish to be consulted by central government institutions can sign up. In turn, the Office of the Government provides the Secretariat for the Government Council for Non-Governmental Non-Profit Organisations.

In addition, the Ministry of Justice co-ordinates citizen participation processes with regard to the Czech Republic’s membership in the OGP, most notably by overseeing the co-creation and implementation of OGP national action plans. The Ministry of Justice also ensures the Czech membership in the OECD Working Party on Open Government. Ministries with important responsibilities (and experience) regarding participation in their respective policy fields include the Ministry of the Environment and the Ministry of Regional Development.

Public authorities and non-public stakeholders interviewed for this review raised concerns about the lack of clarity and consistency on the institutions leading the participation agenda. Individual public officials that wish to organise a participatory process face difficulties identifying who to turn to for support. To raise levels of implementation, harmonise practices across public institutions, and provide public institutions and officials with additional practical support, the Czech Republic could move towards the creation of a centre of expertise on citizen and stakeholder participation. In addition to providing guidance and technical tools to public institutions (e.g. through handbooks, manuals, toolboxes, etc.), the centre of expertise could foster monitoring and evaluation of participatory practices. It could, for example, be located in the Office of the Government (taking advantage of being part of a key centre of government institution) or in the Ministry of the Interior. Box 1.5 details the example of the Centre of Citizen Participation in France, an inter-ministerial centre of expertise that provides technical support as well as a platform for participation and a community of practice to share good practices among public servants.

According to data collected through the 2020 OECD Survey on Open Government, there is an ambivalence in OECD countries regarding the percentage of ministries with a dedicated person/office in charge of overseeing and co-ordinating their institutions’ participatory processes. While just over one-fifth of countries (22.5%) indicate that all ministries have such staff in place, an equal share states that this is the case for none or only up to one-quarter of ministries. Like most other OECD countries, the Czech Republic answered that it did not know the percentage of government ministries at the central/federal level with dedicated staff in charge of citizen and stakeholder participation (Figure 1.3).

Evidence collected during the OECD fact-finding mission confirmed that, indeed, most Czech public institutions do not have such a person or office. Participatory practices are currently mostly carried out on an ad hoc basis by interested/committed public officials and the organisation of participatory processes is usually added to the existing duties of public officials.

In line with the recommended creation of a centre of expertise on citizen and stakeholder participation, the Czech government could mandate the establishment of a unit or person dedicated to citizen and stakeholder participation in every public institution (e.g. through a citizen and stakeholder participation law or decree, as suggested above), as done by OECD member and partner countries. Box 1.7 gives an example from Romania. This unit or person would be responsible for ensuring the implementation of the existing legal and policy framework relating to participation; harmonising practices across their institution; and providing support across the organisation. The unit or person could further participate in the recommended community of practice on participation and be delegated to the Government Council on Citizen and Stakeholder Participation.

In support of its activities, the Czech government has established numerous advisory and working bodies (PPOVs, for the Czech acronym, hereinafter “consultative bodies”). The consultative bodies in themselves are instances of stakeholder participation, as they are usually composed of members of the government and experts, including civil society stakeholders. Consultative bodies may be established as permanent or temporary bodies depending on the character of the issue they address. The activities of each consultative body are run by its statutes, rules of procedure, and, in some cases, other binding documents, such as laws and decrees. Table 1.3 provides a non-exhaustive overview of relevant consultative bodies in the Czech Republic.

Each consultative body is an independent entity with its own internal dynamics, processes and working methods (e.g. selection of members). One of the main functions of all existing advisory and working bodies is to comment on new laws, regulations and strategies that have an impact on their field of expertise. At the same time, consultative bodies can also initiate their own policy documents. The creation of these advisory and working bodies can be considered a good practice, as they facilitate institutionalised dialogue between the government and non-public stakeholders (mostly experts). While they do not involve common citizens, many of the existing councils, such as the Government Council for Non-Governmental Non-Profit Organisations (see below), frequently organise consultations and other outreach activities that are open to input from citizens.

Nevertheless, evidence collected for this review suggests that the functioning of the consultative bodies depends very much on the political will of the administration in power and on the profile of their members. Moreover, the fact-finding mission revealed that there are opportunities to harmonise and streamline compositions and working methods across the existing landscape of consultative bodies. The appointment of persons to working groups, advisory bodies or expert panels is not homogenous across the Czech administration. According to interviewees, in some cases the consultative bodies have become a platform that gives a voice to the “usual suspects”, rather than a forum for wider participation. Interviewees noted that the whole system of having such consultative bodies meant that some stakeholders had more access to decision-making processes than others. In this regard, interviews with government representatives during the fact-finding mission revealed that their ministries tended to co-operate mostly with the same organisations and often did not actively seek to involve other stakeholders. Moreover, organisations representing vulnerable, discriminated or other excluded groups, notably Roma, but also certain religions or LGBTI4 groups, do not appear to have the same level of access to all consultative bodies.

The Government Council for Non-Governmental Non-Profit Organisations (hereafter “Council for NGOs”) is a permanent consultative and co-ordination body of the government of the Czech Republic in the area of non-governmental non-profit organisations. It was established by Government Resolution of 10 June 1992 No. 428 as the Council for Foundations and subsequently transformed by Government Resolution of 30 March 1998 No. 223 into the Government Council for Non-Governmental Non-Profit Organisations. The council collates, discusses and, through its chair, submits to the government materials relating to NGOs and the creation of a suitable environment for their existence and activities. The council has, for example, been the driver behind the Strategy for Co-operation Between the Public Administration and Non-governmental Non-profit Organisations 2021-2030 that was discussed above.

According to its revised statute approved in May 2022, the council is made up of a maximum of 36 members (including “experts from NGOs, who specialise in one of the areas of the non-profit sector” [Article 3(3) of the statute]). The secretariat of the council is provided by the Office of the Government. The council’s mandate is quite broad when it comes to the participation of CSOs in public life (see Box 1.8 for an overview of the council’s tasks) and it is a widely appreciated forum for discussion and deliberation.

To foster the move towards a dedicated citizen and stakeholder participation agenda, as suggested above, the Czech Republic could consider extending the mandate of the existing Council for Non-Governmental Non-Profit Organisations and transforming it into the Government Council for Citizen and Stakeholder Participation. In addition to including the tasks of the existing Council for NGOs, the new council could have an explicit mandate to foster the participation of individual citizens (as opposed to stakeholders) in policy processes. In terms of composition, the new council could include (selected) members of the current Council for NGOs, as well as the recommended institutional participation co-ordinators and randomly selected citizens (see also the section on “Experimenting with emerging tools and practices” below). The suggested centre of expertise for citizen and stakeholder participation could take over the secretariat of the new entity.

Creating awareness, knowledge and skills among public officials is important in fostering a change towards a participation culture. In this regard, the OECD report Skills for a High Performing Civil Service (2017[39]) introduces a framework for skills needed by today’s public officials. One of the four pillars of this framework highlights that “new skills are required for public officials to effectively engage citizens, crowdsource ideas and co-create better services” (OECD, 2017, p. 9[39]). However, a culture of participation not only requires well-trained public officials and high-quality opportunities for citizens to participate (OECD, 2022[10]); it also requires citizens and CSOs that are ready to take on this active role in collaborating, co-creating and taking informed decisions together with public institutions (Ibid.). A citizenry that is democratically fit has the mandate, skills and competences needed to play an active part in a democratic system (OECD, 2022[10]). In the background report prepared for the present review, the Czech government recognised the uneven distribution of participation literacy in the administration and in society as one of the main obstacles to implementing participatory policies and practices. In this connection, the good governance axis of the Strategic Framework (see above) mentions that:

…participation and particularly deliberation are “soft” skills. We can learn to master them and become aware of their inclusion in the education system, including adult education. However, they are improved mainly by use. The more citizens are involved in the debate, the more meaningful their next debate will be. (Government of the Czech Republic, 2017[28])

To raise awareness, create buy-in, and build their staff’s and civil society’s literacy, most governments across the OECD have elaborated guidelines, toolkits and manuals on different open government policies and practices. According to the results of the 2020 OECD Survey on Open Government (OECD, 2021[40]), 24 out of 32 OECD countries (75%) have guidelines specifically on citizen and stakeholder participation. This practice is less established when it comes to guidelines for non-public stakeholders, with only 16 out of 32 OECD countries (50%) with such guidelines in place (Figure 1.4).

In particular, several countries have guidelines on fostering the participation of specific groups of the population: 12 out of 17 responding OECD countries (71%) focus on youth and another 9 (53%) focus on people with disabilities. Some countries, such as Lithuania and the United Kingdom, also have guidelines that raise awareness of the need to target specific groups and stakeholders when relevant. While the Czech Republic has general guidelines on citizen and stakeholder participation for civil servants in place, these guidelines do not focus on any specific societal group.

In 2009, the Czech government published a Methodology for Public Involvement in the Preparation of Government Documents (“the methodology”) (Government of the Czech Republic, 2009[41]). The methodology aims “to unify the procedure of employees in central administrative offices and establish general principles for involving the public”. It targets “central administrative authorities and other entities that prepare materials of a legislative and non-legislative nature, as supplementary material to the General Principles for the Assessment of Regulatory Impacts”. While it contains a lot of relevant general introductory material (e.g. on what citizen participation is, what its benefits are, etc.), the practical part of the methodology, in fact, focuses on citizen and stakeholder participation in regulatory impact assessments rather than the broader public decision-making process. Subsequently, and as a follow-up to the methodology, in 2010, the government created a Manual for Public Involvement in the Preparation of Government Documents (Government of the Czech Republic, 2010[42]). It includes a detailed overview of available methods and techniques for citizen and stakeholder participation elaborating on their advantages and limits and providing practical advice on how to use them.

In addition, the Czech Republic adopted a Methodology of the Participation of NGOs in Working and Advisory Bodies of the Central Authorities and in the Creation of their Policy Documents on 28 June 2022 (Government of the Czech Republic, 2022[43]). The development of the methodology was based on a commitment included in the OGP Action Plan of the Czech Republic for 2020-2022 (Government of the Czech Republic, 2020[29]) and the Strategy for the Co-operation of the Public Administration with NGOs (2021-2030) (Government of the Czech Republic, 2021[31]). It seeks “to contribute to the effective use of participatory processes with regard to NGOs representatives within the functioning of advisory and working bodies of ministries and other central administrative authorities and in the creation of public policies, strategic materials, legislative and other non-legislative materials by individual ministries and other central administrative authorities” (Government of the Czech Republic, 2022[43]). The methodology provides a minimum recommended framework for setting the basic parameters of participatory processes and primarily targets officials in ministries and other central public institutions (Government of the Czech Republic, 2022[43]). According to information received from the Czech government, the methodology will soon be piloted, in line with a commitment that will be made in the Czech Republic’s most recent 2023-2024 OGP Action Plan.

The content of the different guidelines and methodologies is generally aligned with practice in other OECD countries. To include more recent trends and practices (e.g. representative deliberative processes) and provide more concrete advice on (non-electoral) citizen participation beyond regulatory impact assessments, the Czech Republic could consider updating the existing Methodology and Manual for Public Involvement in the Preparation of Government Documents. In that regard, the new OECD Citizen Participation Guidelines could provide inspiration (Box 1.9). The guidelines include a ten-step path of planning and implementing a citizen participation process (Figure 1.6).

Evidence collected during the OECD fact-finding mission further revealed that the existing guidelines, while of high quality, are not widely known or used across the Czech administration. To address this challenge, the recommended centre of expertise for citizen and stakeholder participation could conduct awareness-raising and promotion campaigns about the materials targeting both public officials and non-public stakeholders. The centre could further have a mission to centralise and collect all available guidelines, methodologies and manuals and, in the medium term, based on a systematic referencing process, could create a compendium to be included on a potential new participation portal (see below).

The organisation of trainings, information sessions and capacity-building events is another common way of ensuring that public officials and non-public stakeholders embody participatory policies and practices principles and increase their levels of participation and open government literacy. According to results of the 2020 OECD Survey on Open Government, out of 31 responding OECD countries, 19 (61%) currently have specific trainings on citizen and stakeholder participation for civil servants, including the Czech Republic (Figure 1.7).

Moving forward, the Czech Republic could consider including a dedicated course on participation in mandatory training requirements for senior public officials and for all newly hired public officials to introduce them to the concept and its practices. The suggested centre of expertise for citizen and stakeholder participation could further consider creating a single training catalogue that lists all trainings on participation (and open government policies and practices more broadly) that are offered by the national government and international actors. This training catalogue could be added to a potential new participation portal (see below).

Some countries across the OECD have created communities of practice on participation (and open government policies and practices more broadly) to exchange good practices and facilitate the sharing of resources and experiences (Box 1.10). A community of practice can be defined as a group of people that “share a concern or a passion for something they do and learn how to do it better as they interact regularly” (Lave and Wenger, 1991[46]).

In line with the objective to move towards a culture of participation, the government of the Czech Republic could consider setting up a community of practice dedicated to citizen and stakeholder participation. This community of practice could bring together public officials and non-public stakeholders interested in citizen and stakeholder participation and/or who have participated in trainings on participatory policies and practices. The community could be animated by the newly created centre of expertise for participation and involve the participation offices/people in all public institutions; public officials from subnational governments; non-public stakeholders such as civil society leaders; as well as representatives from academia, the private sector and trade unions. The community could be animated through a dedicated online space. In addition to being a platform for dialogue, learning and sharing of good practices, the community of practice would provide the centre of expertise with an effective informal co-ordination tool. The community of practice on citizen participation in Spain, as well as the communities of practice on open government created by the United Cities and Local Governments (UCLG) and the US federal government provide interesting examples in this regard (Box 1.10).

In line with the OECD ladder of citizen and stakeholder participation, the first level of participation is information. The OECD Citizen Participation Guidelines recognise that information and data are prerequisites for informed participation and enablers for more impactful participation. In this connection, the guidelines highlight that public information and data can empower citizens to understand and act upon the decisions that affect their lives, enable citizens to co-create solutions and support the effective monitoring of government actions. The provision of high-quality information is strongly linked to effective public communication around participatory processes. As the OECD (OECD, 2021[50]) highlights, the use of communications to inform the public about participatory opportunities and their results can increase the number of participants, strengthen the legitimacy of the results and widen the audience of these practices.

According to evidence gathered by the OECD, limited information about and lack of communications around participatory processes are among the key challenges the Czech Republic faces in fostering better citizen and stakeholder participation. This section, therefore, provides a short overview of the provision of information related to citizen and stakeholder participation. An extended discussion of the Czech Republic’s wider transparency and public communications agendas goes beyond the scope of this chapter but could be the subject of an OECD Open Government Review.

Transparency and access to information are core elements of an open government and an enabler of informed citizen and stakeholder participation. Government transparency refers “to stakeholder access to, and use of, public information and data concerning the entire public decision-making process, including policies, initiatives, salaries, meeting agendas and minutes, budget allocations and spending” (OECD, 2021[51]). Transparency is underpinned by the right to access to information (ATI), which is understood as the ability of an individual to seek, receive, impart and use information effectively (UNESCO, n.d.[52]). Beyond information disclosure, transparency mechanisms can include policies that enable a two-way relationship with stakeholders encouraging more accountability and participation by opening the decision-making process and the actions taken by public officials at every stage of the policy cycle (Cucciniello et al., 2014[53]).

At a country level, the enforcement of the ATI right is mostly made operational through ATI laws, which are present in 134 countries, including 37 OECD countries (RTI Rating, n.d.[54]). The Czech Republic adopted its Law on Free Access to Information in 1999 (Act 106/1999 Coll.). The Czech ATI Law regulates the right to access to information and stipulates fundamental conditions under which information should be provided. According to the Global Right to Information Rating, which measures the quality of the legal provisions of ATI laws, the Czech Republic scores (72) slightly above the OECD average (81) (RTI Rating, 2019[55]).

In terms of proactive disclosure of information, the Czech legal framework is mostly aligned with OECD standards according to the results of the 2020 OECD Survey on Open Government. In particular, as in 15 out of 26 responding OECD countries (58%), the Czech legislation requires that opportunities for and results of public consultations be proactively disclosed. However, it does not require the proactive disclosure of “draft laws” or of “policy proposals”, as is practised in 54% and 42% of responding OECD countries, respectively. According to information provided by the Czech government, “opportunities for and results of public consultations” are to be disclosed on ministries’ websites and all ministries do so.

Digital tools can enable citizens and stakeholders to take part in decision-making and increase the reach of participation opportunities, especially for those who are unable to attend meetings in person due to time or distance constraints (OECD, 2022[1]). In particular, participation portals (websites), where government institutions publish consultation and engagement opportunities, can facilitate exchanges and collaboration with citizens and stakeholders when designing public policies, and increase the opportunities for collaboration (OECD, 2022[1]). Government-wide participation portals have the advantage of providing a “one-stop shop” for citizens to learn about past, current and future opportunities for participation. However, governments can also set up institution-specific portals (where a single institution publishes its participation opportunities) or individual portals for specific policy documents (e.g. open government partnership action plans). These institution- or policy-specific portals are easier to adapt to the specifics of each participation process.

According to the results of the OECD Survey on Open Government (OECD, 2021[40]), some governments rely solely on one type of portal while others use a mixed approach combining two or more. In 2020, 27 out of 32 OECD countries (85%) had government-wide participation portals used by all ministries at the central/federal level of government to publish consultation and engagement opportunities. In total, 12 of 32 OECD countries (38%) had several government-wide portals and 15 (47%) a single government-wide portal. Only two of the surveyed OECD countries (6%) had no participation portals of any kind at the central/federal government level. Currently, the Czech Republic does not have a central website gathering information on ongoing (or past) consultations/opportunities for public participation in policymaking at the national level. In addition, OECD desk research showed that few ministries have dedicated sections on participation on their own websites.

To enhance the provision of information and have a single channel of communication about citizen and stakeholder participation at the national level (and potentially even at the subnational level), the Czech Republic could consider creating an integrated government-wide participation portal. This portal could have the following functionalities:

  • provide information about past consultation or engagement opportunities – 25 of the 27 OECD countries (93%) which have such portals offer this functionality

  • carry out online consultations or engagement processes (e.g. allowing people to submit their inputs on line) – 22 of the 27 OECD countries (81%) which have such portals offer this functionality

  • provide background documents for specific consultation or engagement opportunities – 19 of the 27 OECD countries (70%) which have such portals offer this functionality

  • provide feedback to citizens and stakeholders about their inputs and recommendations (e.g. how they were considered when taking the final decision) – 11 of the 27 OECD countries (41%) which have such portals offer this functionality

  • inform about upcoming consultations and engagement opportunities

  • provide information about citizens’ and stakeholders’ right to participate.

The increasing complexity of policymaking and the failure to find solutions to some of the most pressing policy problems have prompted politicians, policymakers, civil society organisations and citizens to reflect on how collective public decisions should be taken in the 21st century (OECD, 2020[11]). Evidence from almost 300 cases gathered in the OECD’s Innovative Citizen Participation and New Democratic Institutions: Catching the Deliberative Wave report (OECD, 2020[11]) shows that the use of representative deliberative processes can support policymakers in complex policy problems such as values-driven dilemmas (e.g. ethical questions) and long-term issues that go beyond one electoral cycle (e.g. climate change). In addition, the use of public deliberation can strengthen integrity and prevent corruption by ensuring that groups and individuals with money and power cannot have undue influence on a public decision and can help counteract polarisation and disinformation (OECD, 2020[11]).

The OECD defines a representative deliberative process as:

When randomly selected citizens, making up a microcosm of a community, spend significant time learning and collaborating through facilitated deliberation to develop informed collective recommendations for public authorities. (OECD, 2020[11])

Public authorities at all levels of government in countries such as Canada, Japan, Poland, Spain and the United States have been using citizens’ assemblies, juries, panels and other representative deliberative processes (see Box 1.14 for more examples).

Unlike many other OECD countries, the Czech Republic currently does not have any experience with deliberation5 at the national level. Building on the objectives outlined in high-level policy documents such as the Client-Oriented Public Administration Strategy, the Czech Republic could consider supporting the use of representative deliberative processes for public decision-making. Different scenarios are possible for including public deliberation and civic lottery in public decision-making in the country:

  • Deliberation could be embedded in existing participatory spaces. For example, the existing consultative bodies (e.g. councils) could become a laboratory to experiment with these methodologies. Random selection of citizens with stratification methods and facilitated deliberation could improve inclusion and representation in the councils and bring citizens (as individuals) into these processes.

  • Deliberative processes could be piloted at the local level. For example, subnational participatory budgeting could be used to experiment with deliberation. Evidence gathered by the OECD (OECD, 2020[11]) shows that the use of representative deliberative processes could improve budget decisions. They help to justify action and spending on long-term issues that go beyond the short-term incentives of electoral cycle issues, as they are designed in a way that removes the motivated interests of political parties and elections, incentivising participants to act for the public good (Ibid.).

  • Consider adopting a single definition of citizen and stakeholder participation to inform the public about the extent and limitations of participation and align all stakeholders and policymakers towards the same goals.

    • Communicate the definition widely to ensure that all public officials and non-public stakeholders are aware of and use it.

  • Consider creating a centre of expertise on citizen and stakeholder participation to raise levels of implementation, harmonise practices across public institutions, and provide public institutions and officials with practical support (guidance and technical tools).

    • Consider locating the centre of expertise in the Office of the Government (taking advantage of being part of a key centre of government institution) or in the Ministry of the Interior.

  • Consider mandating the establishment of a unit or person dedicated to citizen and stakeholder participation in every public institution.

  • Consider designing an integrated open government strategy that includes a strong participation component to anchor the participation agenda in a broader context and fully exploit synergies with initiatives to promote transparency and accountability.

  • Consider extending the mandate and composition of the existing Council for Non-Governmental Non-Profit Organisations and transform it into the Government Council for Citizen and Stakeholder Participation.

    • Consider mandating the council to co-ordinate the wider participation agenda, including the involvement of individual citizens (as opposed to organised stakeholders) in public decision-making.

    • Consider including (selected) institutional participation co-ordinators, as well as randomly selected citizens in the new council.

    • Consider making the suggested centre of expertise for citizen and stakeholder participation the secretariat of the new entity.

  • Consider reviewing the legal and regulatory framework for citizen and stakeholder participation.

    • Consider introducing a mandatory “participation check” to ensure that all legislative documents are designed in a participatory way and that new legislation includes a provision related to participation (when relevant).

  • Consider updating the existing Methodology and Manual for Public Involvement in the Preparation of Government Documents to include more recent trends and practices (e.g. representative deliberative processes) and provide more concrete advice on (non-electoral) participatory practices and processes beyond RIA.

    • Conduct awareness-raising and promotion campaigns about existing materials both for public officials and non-public stakeholders.

    • Create a compendium of all the available guidelines, methodologies and manuals and include them in a possible new participation portal (see below).

  • Consider including a dedicated course on participation in mandatory training requirements for senior public officials and for all newly hired public officials to introduce them to the concept and its practices.

    • Consider creating a single training catalogue that lists all trainings on participation (and open government policies and practices more broadly) that are offered by the national government and international actors and add it to the new participation portal (see below).

  • Consider setting up a community of practice dedicated to citizen and stakeholder participation.

    • Include both public officials and non-public stakeholders interested in citizen and stakeholder participation and/or who have participated in trainings on participatory policies and practices.

    • Consider mandating the newly created centre of expertise for participation to animate the community and involve the participation offices/people in all public institutions; public officials from subnational governments; non-public stakeholders such as civil society leaders; as well as representatives from academia, the private sector and trade unions.

    • Create a dedicated online space for the community.

  • Proactively disclose all relevant information regarding participatory processes, including draft laws, policy proposals, and opportunities for and results of public consultations.

  • Consider creating an integrated government-wide participation portal.

  • Embed deliberation in existing participatory spaces, for example in existing consultative bodies (e.g. councils) to improve inclusion and representation in the councils and bring citizens (as individuals) into these processes.

  • Pilot representative deliberative processes at the local level, for example, in subnational participatory budgeting.

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Notes

← 1. For the purpose of this chapter, the term “citizen” is meant in the larger sense of “an inhabitant of a particular place”, which can be in reference to a village, town, city, region, state or country depending on the context. It is not meant in the more restrictive sense of “a legally recognised national of a state”’. In this broader sense, it is equivalent to people.

← 2. For the purpose of this chapter, “stakeholders” are defined as institutions and organisations, whether governmental or non-public, from civil society, academia, the media or the private sector.

← 3. A more in-depth discussion on the wider participation agenda, including of initiatives taken by public institutions, could be the subject of an eventual OECD Open Government Review of the Czech Republic.

← 4. Lesbian, gay, bisexual, transgender/transsexual and intersex.

← 5. The OECD understands deliberation as public deliberation (as opposed to internal deliberation) and to group deliberation (as opposed to individual deliberation), which emphasises the need to find a common ground (OECD, 2020[11]). The fundamental distinction between deliberation and debate is in relation to the objective, whether it is consensus-seeking as in the former, or zero-sum as in the latter.

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